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Customer reviews

Rating 4.6 out of 5 stars with 965 reviews

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97%
would recommend
to a friend

Customers are saying

Customers find value in the easy installation, multiple device coverage, and reasonable price of Webroot Internet Security. They appreciate the effective antivirus protection and smooth performance without any noticeable impact.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 965 reviews
  • Rated 3 out of 5 stars

    antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works ok. there are better softwares out there that are better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be complicated to install it sometimes, but it works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had it long enuff to say it's working great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, I'm not to please with it. I still getting pop ups.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this software on two computers. Both of the computers performance slowed to a crawl. Every time I attempt to uninstall it, it tells me the computer has viruses and the program can't be uninstalled. Never again!!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly. Webroot

  • Rated 1 out of 5 stars

    NIghtmare to get Webroot security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot Security on my PC since purchased in 2017, I purchased a 2 year Webroot Anti VIrus 2018 Internet Security from on line Best By today, April 2 which took at least an hour. I was told I would receive an email with instructions for installation which I never got. My paid invoice said :" Pick up at the College Station Store" which I did today. Geek Squad tech supposedly installed the Webroot protection but I do not see a logo on my screen for the Webroot. I then engaged another chat and was told to go BACK to the store. This is not acceptable!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We are more than willing to assist with the installation, feel free to give us a call at 1-866-612-4227. Webroot

  • Rated 2 out of 5 stars

    Wouldn't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't seem to do much after installing. Was recommended to get this product from an associate but wouldn't purchase again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Download

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot download the Webroot Security to my devices. Was able to only one device.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    webroot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like a CD version better because i get a recite and hold it in my hands ? I do not like digital because you do not get a recite and auto renew with no recite you take money out my bank account i need to keep track of my bank account its from my bank card as atm card

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Regret this purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software causes my Internet to freeze for no reason,causing me to have restart computer,wasting time.would not purchase this software ever again ,should have stayed with my previous anti virus software.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We sincerely apologize for the issue you have experienced since using our Software.

      This is something that needs to be brought to the attention of our Team immediately to ensure it does not affect any more of our users. Please reach out to Technical Support Team directly to ensure we can resolve this issue for you:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 1 out of 5 stars

    Not my best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was pushed to me by Geek Squad rep. This was not one of my best decisions. The free avast is a lot more reliable and does not use up as much processing. Also it shuts you down when the re- activation time is due.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this! Webroot

  • Rated 1 out of 5 stars

    Not easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to install and when I called customer service they wanted to enroll in another program . Returned to the store

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Our Customer Support Team is always happy to help you completely free of charge.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes your computer slower. It is cheaper but not really worth it for the price u pay.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly. Webroot

  • Pros mentioned:
    Performance, Protection

    Rated 5 out of 5 stars

    One of the best for the Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the top notch security suites for the Mac platform (along with Intego's product). It is very lean, very secure and does not compromise performance at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    my PC got a virus any way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even with this product my PC got a virus I will never buy it again.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you feel that your PC has been infected with a virus that is not being detected we recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our threat research specialists can investigate and make sure that everything is set up correctly. We offer free virus removal for all of our customers, as well as rollback and remediation to revert any unwanted changes made by malware, so if anything is amiss our team will help you resolve the issue shortly. Webroot

  • Rated 1 out of 5 stars

    webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get a new virus protection for the home computer

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp Webroot

  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once software was loaded computer would not turn on

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please contact our Technical Support Team at your earliest convenience for assistance:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx
      -Webroot Community Support- Webroot

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the product for many years now and the only thing I can say to you is to get out there and get it too. It's one the best protection on the market, to me it's the best. I bought this one because it's a two years plan and yes, i can install it on 3 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great internet protection program. It was so easy to install at an amazing price. It also protects up to 3 devices which is great for two years.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Very Well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using this software. Haven't had any issues since installing it. Very happy with this purchase.

    I would recommend this to a friend