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Customer reviews

Rating 4.6 out of 5 stars with 965 reviews

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97%
would recommend
to a friend

Customers are saying

Customers find value in the easy installation, multiple device coverage, and reasonable price of Webroot Internet Security. They appreciate the effective antivirus protection and smooth performance without any noticeable impact.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-965 of 965 reviews
  • Rated 5 out of 5 stars

    Best product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time buying it. Works great with my surface 3.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for Multiple Devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to "clean-up" my computer and this did the trick. Great price and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, but it can be a little complicated.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WEBROOT Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing this because of my experience with the service department. I got billed for webroot although it should have been cancelled. I called to cancel again and get the charge credited. They said it had been taken care of, but to my surprise they only gave me a partial credit and Bestbuy continued to charge late payments. When I called to see what happened and what could be done they basically shrugged their shoulders and said oh well. They don't have to worry about me ever using or recommending this product again!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact. Webroot

  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus product is the worst bestbuy sells. The company will not even product a product for independent labs to test.

    No, I would not recommend this to a friend