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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1425 Showing 28,481-28,500 of 31,338 reviews
  • Rated 5 out of 5 stars

    Perfect for securing my new IMAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect compliment to my iMac purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after I installed it I do not have to do anything else

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Possibly unnecessary software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was not need, because computer comes with Microsoft Security Essentials. Would would have to disable Microsoft before installing this software

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gives the protection we need for our basic family use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not want this product..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that these products slow down systems way to much..I am a power user and the Free download products that support this need are faster and less obtrusive..

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Peeweeathome,

      Thank you for taking the time to write this review for us. Webroot is currently the lightest antivirus on the market and should not effect the performance of your machine at all. We would advise installing it and checking it out! We also offer free support for all of our products.

      Regards,

      James G. Webroot

  • Rated 1 out of 5 stars

    Free product and unable to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a free product we were given when we purchased a chromebook. We were told we could use it with our new purchase. This does not download onto chromebooks.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      FFFamily,
      We apologize that you are unable to use the product on your chromebook.
      We would advise installing it on your home computers or mobile devices as Webroot is unlike any other product on the market.

      Regards,

      James G.
      Social Media and Customer Relations Coordinator Webroot

  • Rated 5 out of 5 stars

    A great anti-virus program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation I found that I had 32 infections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product as we have used it in the past.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I don't use it. I don't like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was provided "free with purchase" but I am using McAfee. I had the experience of setting it up for my Aunt and Uncle when they purchased a computer from Best Buy. I found the set-up to be invasive, relying on a remote server and granting access to an unseen technician. I also did not like the user interface or the inability to open or close specific ports. If it has the ability to grant limited or no Internet access to specific programs, I could not find the setting. I do not recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No need for additional security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soaks up memory too much. Basic and free apps do the same plus more without memory leaking. Stick to windows defender and other free anti virus/malware utilities.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      VPD72,

      We apologize for the issue you are experiencing.

      Webroot is currently the lightest Antivirus on the market, and is unlike any other program. If the program appears to have a memory leak on your system, it would be best to reach out to our support team.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Social Media and Customer Relations Coordinator Webroot

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my computers.. Desktop much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used the same program for all 3 computers at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Great purchase. Thankful for security!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always used Norton, tried this and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when needed. Glad we purchased this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free. So great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was free and is a good basic security program.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a band new macbook pro and this program wouldn't install. I tried over and over again and eventually I gave up, I still don't know why it wouldn't install.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      aalesiaa,

      I apologize for the inconvenience. It is difficult to know why it wont uninstall given the information provided. If you would email me at communitysupport@webroot.com I would be happy to investigate this for you and see what we can do to help.

      Regards,
      James G. Webroot

  • Rated 5 out of 5 stars

    Webroot works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Webroot for over 3/yrs, no viruses!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False advertising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be good for 3 devices. Installed on first and it worked. However, when trying to install on the second, it said "expired". Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Mamabear,

      We apologize for the issues you have experienced.

      Did you already have Webroot installed on the second device? If so, you just need to click the gear icon next to My Account, and enter your new keycode.

      If you would email me the keycode you are trying to use at communitysupport@webroot.com I would be happy to look into this for you.

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says..................................

    I would recommend this to a friend
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