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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1431 Showing 28,601-28,620 of 31,338 reviews
  • Rated 3 out of 5 stars

    Haven't installed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the laptop. Would have been better if it was already installed. Windows defender works. Don't have a disc reader in the computer to install it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Now I know why it was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased several laptops and received free copy with each. I only downloaded one and found it pretty worthless. Better to download free online protection

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,
      We are sorry to hear about the problems you are experiencing. Did you attempt to reach out to our support team for assistance? We would not advise using a free solution. We wish you the best of luck with whatever security suite you decide to use. Webroot

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and geek squad was awesome! Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with my computer. Seems to work well....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Key code peels off with tape

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product needs to be the key code on the inside of box. It easily peel off with the product type. I have now needed to call twice just to key the code.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am not too sure about this ...I have it on my computer and still had to take it in to be cleaned of viruses.,.will give it more time to see what happens...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job as well as free versions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with computer purchase, it works well but I'll probably uninstall it after it expires and download AVG or a some other free version that works just as good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. It came with the laptop. Good starter kit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is ok for new people because it is easy to use but if you don't renew it becomes annoying and I had a hard time getting rid of the program

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my computer. Why not have more security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    *

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves it's purpose for first year college student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great anti virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best anti virus product I have bought!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    could not install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this program to install. I called the 800 number and the guy was rude and not helpful at all. I wiped it all out and threw the cd in the trash.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      terrasue,

      Can you please provide the number that you called?

      We do not use a 1-800 number, we use 1-866. It sounds like you have spoken with a third party support company.

      I have provided our contact details below.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    Nice for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was a good gift from best buy when i bought my computer. Its is a good program to prevent malware and also identify and analize all of the system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy install - no idea if it's working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was fairly easy on the PC - not so much on the iPad. I have no idea if it's actually working, but no viruses - so maybe that's evidence it is?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Web protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure of this product yet. It was recommended with my new computer as an antivirus protection software, but I'm not sure it is working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps devices safe and is effective for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great spyware software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a trusted name in spyware software relm

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Security program came with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea whether this app is good, bad or indifferent. It came with the computer and seems to be protecting it from virus and malware. We'll see.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loaded this software on other laptops, have no idea if it does any good. Took it to Applecare and they said don't bother loading, that it wasn't necessary

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      nick,

      This is incorrect. Apple can get viruses the same way that a PC can. There is even ransomware that is now specifically targeting Macs. We advise doing some more research about the threats available for Mac and installing some form of security on all of your devices. Webroot

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