Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1432 Showing 28,621-28,640 of 31,338 reviews
  • Rated 1 out of 5 stars

    Don't buy it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst anyiviruse I have ever seen. 10 minutes after installation you will see a blue screen and you have to restore your computer to the factory setting.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Alex,

      This is an issue that rarely happens and is usually caused by an incompatibility or a threat on your system.

      We would advise contacting support so they can look into this for you.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    Something new we weren't aware of

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular software isn't something we knew about and haven't taken enough time to really see if it's qualities are something that is useful for us.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not install this. Would you use an unknown bank to store your money? I wouldn't use an unknown security system to protect my computer. ESET Nod32 all the way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not plan to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Included free with PC purchase - never requested. No interest in a subscription service when there are Microsoft and third-party solutions avaialable at no cost

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    questionable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my new computer for about 10 days it got blue screens. When I brought computer in it had 8 viruses! So I'm still wondering how effective webroot is.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    security is a issue though. The guys at the store set it up and failed to activate the security features. Angry ex piggy backed on my e mail so no matter what security became an issue. Then I was told they wouldn't wipe it anymore as it had to be something I was downloading. This was at finals also. So I went and bought a Chromebook and NO PROBLEMS OR NEED FOR GEEKS WHAT SO EVER ! Just bought breakage insurance and now I can just take drive out and wipe myself !

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      unhappy,

      We apologize for the issues you are experiencing. Someone having access to your email does not compromise the security of your computer. If you ever believe you are infected it is best to reach out to our support team for assistance. Webroot

  • Rated 3 out of 5 stars

    Ok product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to test this out, since it was free. Think I will stick to Norton. Also the Windows defender is good enough and won't need anti virus software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good security software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used short time like six month's after this time I changed, i dont like all the messages and aletrs the software sent all the time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I cannot use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because my laptap has not a optic-driver, this software has not been uesed in my computer. Can you advise how to use it?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus is OK but not as good as some of the others on the market. You will need something better if you are already having problems on your PC

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing I did not like about this program is that it messes up with the camera of my computer and till this day I cannot get my camera to work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My Review: Webroot Internet Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product appears to be working as expected after one month and I like that it is not as intrusive as Norton in terms of delivering notifications.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Always need security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have liked to of had the option to get Norton since already have on my old laptop. I have been told that this doesn't take up as much space on the hard drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    problem we had in set up ,sticker that has start up code did not peel back easily damaging code had to call best buy to get complete code to complete set up process

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Silly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my computer I never used it. I personally never use antivirus software because windows defender does a better job is free, and uses less RAM.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not with Mac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Mac, and they gave this to me. It doesn't work with Mac, because they don't need outside protection. So I'm sure it's good but I can't use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. There are other products out there, just spend the 40 bucks to get a better product for better protection

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice freebie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is bundled with every system purchase and works well enough. You get six months free to determine if this is the security app for you or not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Another Security Software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a BestBuy product and just feels like another security software. I haven't found any major value as of yet. But seems to be performing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    could be good if applicable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold to me by Best Buy but than told by them unable to be down loaded on my tablet which they had in the shop to install it and clear, that was not right.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      pooh,

      We apologize for the issues you have experienced.

      If the tablet was a Surface RT it is not compatible with Webroot.

      You can contact our support team at https://detail.webrootanywhere.com/servicewelcome.asp and we would be happy to assist any way that we can.

      Regards,

      James G.
      Webroot Community Support Team Webroot

Sponsored