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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1434 Showing 28,661-28,680 of 31,338 reviews
  • Rated 3 out of 5 stars

    It's good laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small HDD and GB memory. Other than that it's great! I loved it but I need more HDD and GB that's all. Contract me if you want to know more. :-)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get a virus with Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with our purchase as an 'extra'. The store needs to give a warning before tossing something into the purchase that will harm my computer.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Josephine,
      Webroot is not a virus. It is designed to protect your computer from viruses. If you require assistance, please reach our to our support team.
      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 1 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my computer in because it was slow and I thought it was taken over by someone. My computer is very much slower now since you have worked on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far it seems to be OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is if it works. Have always used Norton Security premium in the past and never had any problems with viruses, spyware, or malware.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So far, So bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said it is good for 3 computers... I put it in 1, and it started crashing every time I tried to boot up my computer.. I havent tried it in any others.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      tvandmoviecars,

      We apologize for the issue you are experiencing after installation. This is not an expected result and likely means that Webroot is not working properly on that system, or the system itself is not stable.

      We would advise contacting our support team and they can remote in and take a look at this for you free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    Software security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is easy to install and easy to use, it provides with notification if I have a problem or simply updates on how my computer is running.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if it's as good as what I had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The password vault is not as intuitive as what I had before. I'm constantly having to log into Webroot even when I haven't closed out my browser.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AntiVirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me this has been a completely average antivirus software. It does the job and it's great that it was bundled with the purchase of my computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't install so IDK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have Verizon McAfee and just added windows malicious hardware which MS seemed to require on the new 8.1 so I don't want to triple the programs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just bought, seems fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really to put this security software to the test but seems fine for what it does. I guess this is what you want in a security product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came on my laptop and it's pretty good. I usually go with Norton or MacAfee, but Web Root gets the job done, and it's slightly cheaper then the others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    User friendly software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was recommended by the sales associate. After installation it pretty much takes care of itself. I have not had any issues with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product free with the purchase of my son's laptop and before the expiration date it gave us a notice saying that it had expired.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when my trial ran out for mcafee and I decided to renew the installation process forced me to uninstall and then I reinstalled. Need to fix that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your focus is just Internet security, great product. Otherwise, best to get a full package deal with another security product, but I like the concept.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free but not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use this software because I purchase another antivirus that I know and trust. It was pushed on me and free, but no thanks Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has been running on my laptop for a few days. It is ok, kind of clunky. Not sure if this is a good product or the best of the worst.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Antivirus Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I was told it was free. When I looked at the receipt, I noticed I was charged. If I knew that I would have gone with a different brand. Next, I had my computer with the antivirus installed for about 10 hours. I was still setting things up and checking email stage of my new computer when I got a virus! lucky for me I purchased protection and the geek squad took care of it, not webroot. That really concerned me. So my opinion of this product isn't very high.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this free product...but already have software...i do believe this a good product..but i have already had other internet security software

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like McKaffee better. Used it briefly but then I went back to McKafee so can say a lot about it. It seemed to do ok while I had it installed.

    I would recommend this to a friend
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