Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1443 Showing 28,841-28,860 of 31,338 reviews
  • Rated 1 out of 5 stars

    issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tired to install two different times and nothing would happen. I was very disappointed i was looking forward to trying it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      bttiger,

      I apologize for the installation issues that you are experiencing.

      I would advise contacting our support team and they can take a look at this issue for you and get everything installed and working properly.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Best Regards,

      James G.

      Webroot Community Support Team Webroot

  • Rated 1 out of 5 stars

    don't recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended to get this anti-virus by the a sells member. Let me tell you it doesn't serve its purpose. do not buy!!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      edias,

      We are very sorry for the issues you are experiencing.

      If you ever encounter a threat related issue it is best to contact our support team so they can take a look at the issue for you and resolve it free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    Free but works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got mine free. It is adequate, but still prefer McAfee. If you can't afford McAfee, then this will be good substitute

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    CAN NOT INSTALL . INACCEPTABLE PASSWORD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    try many time to check my typo error. Correct password (code provided) but they tell me to contact the technician for help.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      vodn,

      I apologize for the issue you are experiencing.

      You could be experiencing an issue with the keycode itself.

      I would advise contacting our support team and they can take a look at this for you.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Communty Support Team Webroot

  • Rated 3 out of 5 stars

    Does not stop spam in E-mails

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just so I have protection on my PC. I was told it was in fact good for spam, which it does nothing!!!! Not that happy!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Anti-virus and security software.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to slow things down a bit, ok to use for the free time frame they give you.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Ross,

      We apologize for the issue you are experiencing. Webroot is currently the fastest antivirus available on the market. If you are experiencing slow performance it could be caused by low system specifications on your machine. Or unknown files being monitored by Webroot. It is best to reach out to Geek Squad or our support team for an issue such as this.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 3 out of 5 stars

    It is fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is security for the Internet. No problems so far. I don't know much about computers so I can't compare with others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually chose not to install this security program on my computer as my husband likes to use a different program.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had two experiences with WebRoot subscriptions from best buy. First one would not work at all. The second one worked fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can't use ut

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice of them to give this to me but my iPad Air doesn't have a disc insert port.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please access the link listed below for the Webroot SecureAnywhere for Mobile installation instructions.
      You'll want to make sure you install the "Webroot Secure Web Browser" from inside the App Store to your iPad, as this is the only current Protection we offer for Mobile Apple Users.

      http://www5.nohold.net/Webroot/Loginr.aspx?pid=12&login=1&app=vw&solutionid=903

      This page also includes information about the new features and links to the Help for these features. If you need any additional assistance please feel free to reach out to us directly:
      communitysupport@webroot.com Webroot

  • Rated 3 out of 5 stars

    Allowed download that corrupted my compter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WebRoot is a new product for me. Within the first week my computer was corrupted by a download from Microsoft Windows update.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet security ware fits the needs of all best buy products however I wish it had a longer warranty time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its...for someone not me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this has a purpose but it was not use to me. Never used it. It came with a laptop I bought.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came along for free when I purchased my computer. I never used it because I have other virus protection software

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unnecessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was pushed on me by a sales associate. It is unnecessary as a security program was installed on the computer.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      MissyLou,

      Hello,
      We are sorry to hear that you will not be using Webroot.
      It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use.
      Regards,
      James G. Webroot

  • Rated 2 out of 5 stars

    Came with purchase promotion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure people would pay for this service. Not cheap either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't need it; had anti-virus svc.under contract.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that BB included it with purchase of new computer. I would have used it if my AV needs weren't already covered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to get a one year subscription but I only received a six month subscription. I'm a little disappointed with that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It will do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing spectacular here - just your average antivirus program. It is nice to be able to load on multiple devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it came with it so I have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well not much to say, my computer has not crashed and it was easy to activate so I'll say okay. Free is free right

    I would recommend this to a friend
Sponsored