Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product for purchase. We received it free with purchase and uninstalled shortly after installing.
No, I would not recommend this to a friendGeek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought infected computer to Geek Squad. Good timely service. Sold me year contract w/Webroot. Month later same problem! Used phone svc. Agent tried to be helpful but software she uploaded to my machine was missing area where I must authorize. Couldn't help past that. Told me to take machine to store. Geek Squad agent told me it would take a week! I took my machine and walked out!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for any inconvenience.
If there is a threat on your system that is not being addressed, we would like you to reach out to our Technical Support Team directly for assistance instead of going through the Geek Squad:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Not sure if it did the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new desktop computer because my previous one was unfortunately stolen. I figured I needed a new one because my previous one was infected and running very slow. I didn't want that to be the case and so I bought this internet security from best buy....my computer is actually running slower than before. I am not too pleased with the system and should plan to take my computer to the geek squad!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hi,
The best course of action in this situation is to contact our Support Team. They'll be able to examine the situation to find out why your computer is running so slowly and ensure that our software takes care of the problem properly.
Here are the team's contact details:
UK: 00 44 870 141 7070
US: 866 612 4227
Online (E-Mail): https://www.webrootanywhere.com/servicewelcome.asp#
Webroot Community Team
Mark M.
its Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not my most favorite way to browse the internet. With firefox and google chrome, I don't use this program.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .xtrmsuperman05,
We apologize for the issues you are experiencing.
I am not quite sure what you are referring to here. Webroot is an antivirus program, it is not a Web browser such as Chrome or Firefox, though we do protect browsing in those programs. We offer a secureweb browser but that is for mobile devices.
If you are experiencing an issue with our product or if its is affecting your ability to browse, please contact our support team and we would be happy to assist.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
Webroot Community Support Team
Web security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used the software. Webroot should be activated once you start using it.Not from the date of purchase.
I would recommend this to a friendOkay Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't give you good info about how your system is running, but good deal for the cost. I will use this for all 3 devices!
I would recommend this to a friendworst anti virus ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the Norton's that came with my laptop was great but this is a joke has never found one problem so it is a waste of money
No, I would not recommend this to a friendI Guess it's working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was getting more than a year worth of protection. Also I'm not certain that it's actually doing anything or not.
I would recommend this to a friendFair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended this over the rest. Kaspersky seemed better. Going back to Kaspersky. A deep scan slows down a lot.
No, I would not recommend this to a friendsecurity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software came with the computer I purchased, I didn't install it because I used Microsoft Defender instead.
No, I would not recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It installs easy great for anti virus software. Would recommend. It to others One of the more reasonable products out there.
I would recommend this to a friendeasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always usd nortons, salesman suggested this product so far so good but may go back o nortons at end of 1 year use.
I would recommend this to a friendGood till it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not a good antivirus but it could be a good add on security for your primary antivirus.
No, I would not recommend this to a friendDid not install; Don't like subscriptions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not install; Don't like subscriptions -- old school, I guess; My "guy" installed F-Secure, so I'll go with that.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
Please do not write a review for a product if you do not use it. It is impossible to write a review for a product you have never used. This is generally good practice and a common courtesy. It is also worth noting that F-Secure is subscription based, just like every other AV on the market.
We hope you will reconsider using Webroot in the future.
Regards,
Webroot
I receive one of these almost ever purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it the 3 or 4 times I got it for free, as I usually have an active subscription, and it would be ok if you can install it after your current one expires, but it's only valid 6 months from purchase date. Not sure if product is good or bad, but definitely their customer approach is terrible.
No, I would not recommend this to a friendCame free with purchase of computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure about this software as I use a great product already. If it came free with a computer, how good can it be?
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .GeorgeF,
Webroot is currently unlike any other AV on the market. We use a cloud based system that allows Webroot to not slow down the performance of your system.
We would advise giving Webroot a shot and let us know if you ever have any questions. We are always happy to help!
Regards,
James G.
Social Media and Customer Relations Coordinator
Very displeased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took my computer to remove virus cost $200 plus $100 to replace Microsoft Windows. Best Buy installed wrong Windows 7.
No, I would not recommend this to a friendFree software does it just as good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's really basic and I don't feel as though this did anything speacial or different that the free softwares offer
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Manny,
Webroot is unlike any other antivirus on the market. We are leading the way when it comes to cloud based detection and advanced heuristics as opposed to traditional databases. We would advise researching the product a bit more and give it a shot.
Regards,
James G.
Useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just started using this product so I'm not sure if it going to be the right program to use long term but price was great
I would recommend this to a friendFree Product for Purchasing an iPad Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free product for purchasing an iPad Pro. Don't really need it. Subscription based fee after 6 month free trial.
No, I would not recommend this to a friend