Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Not a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a hard time getting installed, it doesn't work very well at all, I still got virus after the installation.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Ricks,
We apologize for the issue you are experiencing.
Are you sure that the issue you have encountered is a virus and not a Potentially unwanted application that causes popups on your computer?
Any time that you think you are infected you can reach out to our support team and we can resolve the issue for you free of charge.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
Came free with the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't actually installed it yet because we already have another program but have heard good things about it.
I would recommend this to a friendDoes not work with Norton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this would be a great line of defense if it were not for the fact that it doesn't seem to work with Norton.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Nectar,
Webroot is designed to be compatible with most third party Antivirus products, though they may not have designed their product to be compatible with us.
I have personally seen Webroot run along Norton, Malwarebytes, Bitdefender, and AVG without issues across many different platforms. Webroot is also the fastest AV product available and there is no need to run another program with it, it generally causes slow performance.
If you are having an issue getting Webroot to work with another AV then it is advised to contact our support team at 1-866-612-4227 or by creating a support ticket at https://detail.webrootanywhere.com/servicewelcome.asp.
Best Regards,
James G.
Webroot Community Support Team
Its ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure how well it worked since my computer got the blue screen of death a week after I installed it.
I would recommend this to a friendUnwanted, foisted upon me by Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All right, so the salesguy says "You get a trail version of Webroot with this! Yay!" I say, "No, not interested. Don't want it.". Then he says something like: "Its a 90 day trail, you don't have to buy the software...." and he handed me a disk. I get back to the office, and I toss the disk in the trash like I do with all the other 'free' crapware. Couple of days later I look at the bill...HEY! I was charged $15 for a trail I didn't want! OK, next I should have jumped in the car, ran all the way back to Best Buy, and indignantly demanded my money back. Arrggh! Threw the darn disk away! Sigh. Rubbing salt in the wound, then there's the annoying reminders from WebRoot to install/update/buy their software. Spam filter for you, Webroot marketing! Again, WebRoot is a very good product that I have used in the past. My objection is with the way this was "sold" to me by Best Buy.
No, I would not recommend this to a friendPeace of mind protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase for a student computer hopefully won't ever have to use it but if anything to provide peace of mind
I would recommend this to a friendSolid piece of software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is I bought 2 tablets a week a part and Best Buy only provided this with the second tablet.
I would recommend this to a friendbought with computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a year ago, but one of the computers doesn't have external drive, so I will just give it to my mother.
I would recommend this to a friendBrand response from WebrootTeam
Posted .dwallner,
I am unsure what you are referring to. Webroot does not require that you have an external drive. If you are referring to a CD drive, you do not need that either. You can install online at http://www.webroot.com/us/en/products/wsa-installer-download .
Not a great product for someone who does not know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had more problems with pop ups and mallard when I installed thus product so I went back to the original software
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Budsshop,
I apologize for the popups that you are seeing.
Webroot will only remove malicious software and generally popups are caused by Potentially Unwanted Applications, not malware.
If you believe you are infected it is advisable to contact our support team as they can resolve any threat related issue for you entirely free of charge.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Best Regards,
James G.
Webroot Community Support Team
At least it is much smaller than the big brands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bare bones. Nothing special, but doesn't slow the computer down the same way a McAfee or Norton would.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy actually installed this for me likes it until my computer started having problems after that was installed
No, I would not recommend this to a friendvirus protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item came with the computers we purchase we have not used it so I really can't say if its good or not.
I would recommend this to a friendSeems to keep up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stops some downloads that I am sure are OK, but allows me to override easily.
I would recommend this to a friendSERVed needs at time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although one purchase serves multiple computers, finding not as reliable as product used in past. ok for price paid .
I would recommend this to a friendEasy to use and install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only got to use Webroot for a very short time as I had to switch laptops very quickly - but a good product overall.
I would recommend this to a friendnot finished
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they tried four times to fix my computer Geek squad.. Still not there. I hope the next time will be the last.
I would recommend this to a friendNot for surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had trouble installing on my surface 2. I could be doing something wrong I guess so would say not user friendly.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Rjohn1981,
We apologize for the issues you are experiencing.
Webroot is not compatible with the Surface, it is compatible with the Surface Pro though.
If you ever need help installing Webroot, please do not hesitate to contact us for assistance.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
Webroot Community Support Team
Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came free w purchase of laptop. Didn't like it no need for it. Only good thing about it was that it was free.
No, I would not recommend this to a friendSecurity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fights with the already installed brand new software in my new laptop. It says it's protecting. So far so viruses.
I would recommend this to a friendWebroot for laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't give a fair review yet, I just bought it and I'm still in the process of seeing how well it will work.
I would recommend this to a friend