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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1452 Showing 29,021-29,040 of 31,338 reviews
  • Rated 3 out of 5 stars

    I hate subscriptions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still think the people who sell you anti-virus software are the same people creating the viruses!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this software because I have an apple product but it seems to be pretty good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A free trial was given with the purchase of a new computer, I didn't even bother to install it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was using this product it was good. I did not upgrade or reup after it expired.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast anti virus is much better. This one has let stuff come thru that actually messed up my sons computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given this product to add to my laptop for a free trial and when getting ready to install, was unable to do so because the serial number required was unable to be pulled off. Brought back to store to replace and given a hard time by the clerk. Customer service was unprofessional and not apologetic.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with the activation, had a previous version and it kept wanting me to pay for the program again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot crashed my computer to blue screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to do a total reboot and recovery and installing Webroot. Went to blue screen and then nothing!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given with purchase and really I never used it since I have Mcafee already installed on my items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work. My pc has adware that this has had no effect on. Free anti virus software works better.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Pbnj,

      Webroot does not remove adware from your computer because adware is not malicious. Adware is installed by user consent with user permission and can usually be removed from the control panel. If you believe you are infected, please reach out to Geek Squad or our support team.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unable to sign up because Key Code was destroyed opening the package. Not a good place to put the key.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was given to me for free with tablet purchase. Already have virus protection and haven't used it yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best anti virus but not the worst. Honestly though, there isn't a perfect anti virus

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst software ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was used on a computer by me and it wiped my hard drive and ruined my computer, It is malware!!!!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Peggyj2015,

      We apologize for the issues you are experiencing.

      From all of my time in support I have never seen Webroot wipe a hard drive. Did you try to secure erase the hard drive on your computer? It sounds like the system may have had existing hard drive issues, or perhaps this is something to do with a virus.

      Any time that you experience an issue with our product you can contact our support team and they are happy to assist.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    Seems to be missing something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't believe it catches everything. It's nice to receive without having to pay extra for though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is okay!! However there are so many that are free of charge and can be downloaded.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Came in Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in Handy When my trial version ended. Still to soon to see how it actually performs fighting viruses.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not much to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am not computer-savvy enough to rate this product, nor even interested in understanding that much about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    funny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sold it to me as FREE! I pay NOTHING! Not true had to pay for the disk! lol guess she needed more training

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Came with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to install and use. Don't like the continued commitment.

    No, I would not recommend this to a friend
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