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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1453 Showing 29,041-29,060 of 31,338 reviews
  • Rated 3 out of 5 stars

    Didn't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get these with our new computers but never install. Sooo I'm not sure how well it works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good freebie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this complementary when purchasing an ipadpro (wifi only). Webroot does a good job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    only works 3 times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you lose your money if you have a return or two because you only get to use it 3 times and it's 50 dollars

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never figure out how to get the free trail going. Very disappointed in the easy of downloading

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Blb3392,

      If you wish to use a free trial all you have to do is navigate to our trials page at http://www.webroot.com/us/en/home/products/trials and then download the product you want to use.

      Once downloaded you simply click run or open depending on your browser and then enter your keycode.

      If you are unable to do this, it would be best to contact support and have them walk you through the installation.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Best Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    Got it for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with the purchase of my laptop. I have installed it and it does everything as described.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was free with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Norton but since this came free with a computer so k tried it. No major problems with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good if free. Tons of free anti virus available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are tons of good free anti virus software are available. This is good if you get it free.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product for the price, because i receive it free with my purchase of a laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it seems to do the job, it was not as intuitive as other similar products we have had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for free a internet security. I was happy with using it for my computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to install. I'm not a computer guru but I was able to install this very easily. It does the job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand why they keep giving this junk away every time I buy anything from them. Its horrible.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      idnarb413,

      Is there a specific issue that you have encountered that warrants this low review? We offer free support for all of our products and can resolve issues for you free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,
      James G. Webroot

  • Rated 1 out of 5 stars

    rather use norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system crammed down my throat. I would have preferred a discount on my computer service contract.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      RWilson,

      Thank you for taking time to provide us with your feedback.

      We would advise giving Webroot a chance as it is much lighter than Norton and is compatible with other Antivirus products as well. We are not like any of the other traditional Antivirus programs that are still utilizing definitions as the main form of detection. We use advanced heuristics based on age, origin, behavior, etc to make determinations.

      We also offer free support for our product.

      Best Regards,

      James G.

      Webroot Community Support Team Webroot

  • Rated 2 out of 5 stars

    It was free, only reason I own it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with my laptop purchase, only reason why I own this.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize for any inconvenience we may have caused you.
      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view. Webroot

  • Rated 3 out of 5 stars

    It's free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues to speak of, however, this utility seems to not be as effective as the others that are available.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only time will tell it it works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt safe with my previous security software and only time will tell if this product will keep me as sage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unindtalled it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Created links and groups which I did not want. Stopped access of my TV's to the router. Not using it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      jisp,

      I apologize for the issue you are experiencing.

      I am not quite sure what you are referring to with links and groups.

      Webroot will not create any links or groups on your system. It simply installs and adds the files it need to the system.

      It will also have absolutely nothing to do with your TVs ability to connect to the router.

      If you think Webroot is causing an issue but are unsure, it is best to contact our support team.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp


      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's an ok antivirus software but not as easy to install compared with others I used in the past

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just started using this product. Hopefully it will keep my computer safe unlike my Las virus protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The virus protection is Ok but not Fantastic. You can get AVG free version and it works well.

    No, I would not recommend this to a friend
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