Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Do not use on mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this with my Mac, you do not require security for a Mac, it just Boggs down the computer
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Desire8896,
This is incorrect. I advise doing some research into malware that is now available on Macs. Particularly ransomware like KeRanger. Webroot is currently the lightest Antivirus on the market and will not bog down your computer.
Not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was free with a laptop I purchased. Not as good as webroot,maybe that's why its free.
No, I would not recommend this to a friendWeb root
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for virus protection. Was easy to install by my son.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havnt really tryed it out yet. It came free with my computer and i havnt gotten around to loading it.
I would recommend this to a friendFree
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have gotten this for free when I bought my phone from Best Buy but have not tried it yet
I would recommend this to a friendnot easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took three tries to get this thing to install, and now I m not positive it IS installed.
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't really use it much but it asks for purchase after trial period is over.
No, I would not recommend this to a friendnot sure how this is going to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping this going to help w/security issues, I did not install this, Geek squad installed and set up.
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Very quick and easy to set up. Need a little more time for a higher review.
I would recommend this to a friendspywear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was a free software when I bought my new laptop. I really can't review since I haven't loaded to my mac
I would recommend this to a friend???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have a clue if this is loaded on my computer correctly or if it is doing anything.
No, I would not recommend this to a friendI am happy with this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my purchase. The product is reliable and meets my needs and expectations.
I would recommend this to a friendNot really necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received it with the purchase of the laptop. but the laptop comes preloaded with another anti-virus,
No, I would not recommend this to a friendNot a fan of this freeware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software is not as robust and does not provide the functionality of Norton software.
No, I would not recommend this to a friendGood to Have a Bonus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already have antivirus software. So this bonus software will go to someone in the family.
I would recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this and it stopped working within a week but best buy did a great job of helping us out!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Andi,
I am very sorry to hear about the issue you have experienced.
If Webroot stopped working that means that there was likely an issue on the system. We assure you the product is not defective.
Any time that you have an issue with the product you can contact Best Buy for support, or contact our support team directly at 1-866-612-4227 or by creating a ticket at https://detail.webrootanywhere.com/servicewelcome.asp. We offer free support for all of our product lines.
Best Regards,
James G.
Webroot Community Support Team
Not happy with it, had to uninstall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software interferes with my automatic updates for my business software. After finally figuring out what the problem was, I had to uninstall the program and went with Microsoft essentials which is a FREE program. I guess this program would work fine if you don't have any automatic updates but since there are good free programs out there why would you buy one?
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our technicians can whitelist the program if it is in fact legitimate.
When it comes to antivirus protection, you get what you pay for and Webroot gives you real-time protection because of the cloud-based Webroot Intelligence Network.
Mike R
Webroot Community Team
Internet security software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product came with a bundle purchase. At this Time I cannot recommend. I just loaded on my laptop.
No, I would not recommend this to a friendFairly average virus software.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found it neither impressive nor frustrating. Its just your run of the mill virus software.
No, I would not recommend this to a friendgeek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought-added-froze computer-took in 2 times not fixed yet.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .bobbette,
We are very sorry for the issues you are experiencing.
Are you sure that this issue is related to Webroot, and not the computer itself?
Please contact our support team instead of taking the computer into the store and we would be happy to look at the issue for you free of charge. Our support team can remote right into the computer and resolve this for you if Webroot is the cause.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
Webroot Community Support Team