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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1464 Showing 29,261-29,280 of 31,338 reviews
  • Rated 3 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with webroot and it's popup information. would love to tell friends to get it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included with a laptop purchase. Didn't even take it out of the bag...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never Loaded it On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why the store can't put this on the computer after it's purchased.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good no complaints thus far.It doesn't seem to slow down my laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would never bought if not needed for repairs. strictly bought for Geek Squad....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you probably can find other software to protect device if personal use only.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same as Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything that Norton anti-virus does. I didn't see anything different or unique.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never could get it to load to my iPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried repeatedly to load to my iPad, with no success, but loaded fine to my phone.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sunset68,

      Currently you cannot install Webroot on your iPad. Apple does not allow antivirus apps on these devices as they are already very secure.

      You can install the SecureWeb browser but you have to create an account first to actually use the password manager feature. You can create an account at https://my.webrootanywhere.com/registration.aspx.

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok protection. There are plenty of free ones out there.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 1 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product interfered with important programs on my computer and I had to cancel it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used this product before but look forward to checking how well it works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pain to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right and needed a Anti-Malware virus protection so it did the trick

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do I put this? This product is a protection racket in digital form.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We're glad to help! All you will need is your keycode and the download installer provided by Best Buy: https://www.webroot.com/us/en/home/products/geeksquad-dl

      You can always feel free to reach out to our outstanding Customer Support Team for help.
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 3 out of 5 stars

    No Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product for years and i have yet to experience a virus.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A lot of money for a 3 year contract.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As person who does my own auto repairs, now I know how a person feels when they bring a car to a repair shop. I needed a "tune up" on my PC. What I got was a 3 year deal for over $300.00. I reluctantly signed up for it. I probably will not get my money's worth out of it. It was not the salesman's fault. It is just buyer's remorse.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if it is better than Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this program is a better option than Norton. I have yet to discover why

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about product just installed. Didn't understand about downloading on I pad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just the free software that came with the purchase of the new lap top

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great safety purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with new computer. I had Geek Squad install so I didn't have to deal with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I didn't buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure who bought this, but I'll take the reward points.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

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