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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1470 Showing 29,381-29,400 of 31,338 reviews
  • Rated 3 out of 5 stars

    Not needed for a Macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came as a gift with our new macbook purchase. We haven't used it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an alright program to block viruses and keeps your computer well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I feel like it's very user friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very good protection especially search international language web

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still getting use to it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting use to it,after having another security system for so long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prolly works great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't install this as I use other software. I'm sure it works fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I find it helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this along with another protection device to feel more secure

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The anti virus did not work my new Lenovo laptop got a virus within a month

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sins15,

      We apologize for the issue you are experiencing.

      If you are ever infected while using Webroot please contact support, we can remote in and resolve this for you free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 1 out of 5 stars

    Too protective for my online schooling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unable to install due to not allowing me into my college classes online.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Jenn,

      I apologize for the issues that you are experiencing.

      I would advise contacting our support team and they can find out what is going on currently and get it fixed for you. It sounds like Webroot may be blocking something it is not supposed to.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Best Regards,

      James G.

      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    good internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a one year subscription and I like it for now its working ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Typical Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really no different than your typical run of the mill Antivirus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    crapware for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just crapware that got thrown in for free when purchasing a laptop.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      dachancellor,

      We apologize that you feel that way.

      Webroot is a legitimate Antivirus program and is offered as a promotion from Best Buy because that is what they advise to use.

      We are currently the lightest and fastest AV on the market and offer free, non-outsourced support for all of our products.

      We wish you the best of luck with whatever security provider you choose to use, and hope you have a great day!

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    Web security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is still slow with the new security, but it is better than it was.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    did not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my own software for this, but it is nice that they provided it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is fairly decent. I think it provides general protection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not useful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided not to use this product. Was more troublesome that it was worth.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used it before. Its a good value and good for up to 3 computers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came free in bundle with laptop purchase. Easy to install. Easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not really necessary...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...there are other ways of protecting my devices that are already built in.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Kerry,

      We are sorry to hear that you will not be using Webroot.

      We appreciate you taking the time to write this review without using the software.

      We wish you the best of luck!

      Regards,

      Webroot Webroot

  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not great as told it would and Gee Squad put it on as a primary coverage.

    No, I would not recommend this to a friend
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