Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Dont like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The code cannot be read after you peel it off it is too difficult to apply
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sheree,
I apologize for the inconvenience you are experiencing.
If you would email me at communitysupport@webroot.com and provide your WBR number located on the box, I would be happy to provide your keycode for you.
You can also contact our support team and they would be happy to look into this for you.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
James G.
Waste of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are many better anti virus programs out there, especially for free.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .polarpopmom,
Thank you for the feedback. Was there an issue that you were experiencing that you warranted the low review? We offer free support for all of our products, unlike the other "free" solutions out there. Webroot is offered for free as a promotion and then once that license expires you have to subscribe like other antivirus solutions. We do this to acclimate customers to the way that we function and work.
Regards,
James G.
Came free with the computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with the computer seems like it worked really well.
I would recommend this to a friendabout average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like Microsofts better. It is updated faster.
No, I would not recommend this to a friendto be determined
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.disappointed that the problem has never been fixed. Still appears periodically.
I would recommend this to a friendwebroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing spectacular. Just virus software. I don't see it has anything special.
I would recommend this to a friendThis was included
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this product. It interferes with my programming software
No, I would not recommend this to a friendnever installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never used but received only as gift. and i wont install ever, useless ...
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Gerig,
We are unsure how you are able to write a review if you never used the software.
We hope you will reconsider using Webroot in the future.
Regards,
James G.
Webroot Community Support Team
Seems good. Too soon to really know.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems good for a new laptop. Need more time to have a honest opinion.
I would recommend this to a friendsecurity got to have it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It OK but it is hard to change product but it is what came with my new surface
No, I would not recommend this to a friendThank you but NO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My HP comes with defender and it always works better then any added security
No, I would not recommend this to a friendnot good for Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked on laptop but reboot my computer everytime I go to different websites
No, I would not recommend this to a friendBad Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I would like my money back. You did not do what I expected.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We apologize for the issues you have experienced.
You will need to contact best buy in regards to your refund as they manage your subscription, not Webroot.
You can reach Best Buy at 1-800-433-5778.
Regards,
James G.
Webroot Community Support Team
Okay product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came with the computer and wasn't anything remarkable. Just okay.
No, I would not recommend this to a friendgreat for free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this came free with my laptop purchase and being a mac it wasn't really needed
No, I would not recommend this to a friendGood antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This anti virus works fine and I haven't encountered any real problems
I would recommend this to a friendDon’t think I benefited fully!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased but not sure if I used it to it’s full potential.
No, I would not recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works fine, it does its job and notifies you about your laptop . Good.
I would recommend this to a friendHaven't used yet-Can,t really comment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review this item as I haven't opened the new computer box yet.
No, I would not recommend this to a friendpoor product never buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my computer was full of virus and spam. Did nothing to protect my computer.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .josvet,
We apologize for the issues you experienced while using Webroot.
I cannot say anything in regards to the virus, because I have no idea if that is what it was, or if you were seeing Potentially Unwanted Applications.
If you ever believe your computer to be infected and Webroot is not detecting anything, you can always contact our support team and we will find a resolution to the situation free of charge.
Webroot does not currently block spam, that is the responsibility of your email service provider. We will block navigation to malicious links that come through email, as well as detect and remove any opened attachments that happen to be a threat.
You can reach our support team by phone at 1-866-612-4227 or by creating a ticket at https://detail.webrootanywhere.com/servicewelcome.asp.
Best Regards,
James G.
Webroot Community Support Team