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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1485 Showing 29,681-29,700 of 31,338 reviews
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so well! Nothing is better then this product right here!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All antivirus programs should be free with purchases not free trial

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a great Antivirus it has protected us from everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I don't see as many updates as others would have.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't installed this yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I install this product, I'm sure it will be great.!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by geek squad when the cleaned my computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer McAfee over this antuvirus but it did work fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best software ever. It gets the job done though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    just started it. Too early to judge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load and fast to scan. All I know at this time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    windows 8.1 has windows defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8.1 does not webroot put in it. windows defender runs in back

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      kokomo,

      We are sorry to hear that you have decided not to install Webroot.

      We would advise looking up reviews of Windows Defender before making a decision.

      Regards,
      James G.
      Webroot Community Support Team Webroot

  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop giving this garbage away. It doesn't protect very well.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      CadillacVic83,

      We apologize for the issues you are experiencing.

      If you ever encounter a threat or believe you are infected, it would be best to contact our support team so they can remote in and resolve the issue for you free of charge.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Social Media and Customer Relations Coordinator Webroot

  • Rated 3 out of 5 stars

    Good antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable antivirus for any computer or laptop you use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product install was fast and easy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too many pop-ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program causes too many pop-ups while on the internet.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Momma3Rs,

      Webroot does not cause any popups unless a threat is detected. Please email me at communitysupport@webroot.com and provide screenshots of the popups you are seeing so I can investigate for you.

      Regards,
      James G. Webroot

  • Rated 2 out of 5 stars

    Kaspersky is Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't really use this anti virus program as it seems cheap. I've been using Kaspersky for the past 5 years and I've never had any problems with viruses or other damaging items to my computer. This came free with my laptop so that's about all I have to say about that.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Trbu,

      We advise looking at the comparisons available online between Kaspersky and Webroot before making a decision. We offer it as a free promotion from Best Buy to acclimate customers to our software. We are also exponentially faster than Kaspersky, and much lighter on system resources. Webroot

  • Rated 3 out of 5 stars

    On daughter's computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman said it was what she needed. Seems good so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Couldn't view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system scan seems to remove threats yet for some odd reason the webroot firewall doesn't show up in the control panel (under where windows firewall is). The webroot virus protection nor , webroot firewall show up in Soluto

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a free anti virus and don't see a need to use this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Froze computer, had to remove program and computer was fine.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Rudy,

      We apologize for the issue you have experienced.

      For an issue such as this it is best to contact support so they can remote into the system and find out why it is freezing. This should not happen when installing Webroot.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came with computer purchased worked good for security

    I would recommend this to a friend
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