Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
no comment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we have avira and did not want to switch because satisifed with avira for household i need comes up we would be willing to try
I would recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Great for occasional internet use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just like Mcafee Better. Been with them about 15 plus years. But recommend Web-root to a novelist with a outdated slower running computer.
I would recommend this to a friendCould be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop still picked up a few viruses, even when I kept the updates at point. Would not recommend at all!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you feel that your PC has been infected with a virus that is not being detected we recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our threat research specialists can investigate and make sure that everything is set up correctly. We offer free virus removal for all of our customers, as well as rollback and remediation to revert any unwanted changes made by malware, so if anything is amiss our team will help you resolve the issue shortly.
Didnt like webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On the 2nd day of me owning my new HP envy i noticed i had a virus even though i had installed webroot out of the box. Webroot was useless
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hi,
If you'd like to contact our Support Team, they'll be able to examine your system to find the virus and remove it. Then they'll be able to check that the SecureAnywhere software is working properly, to ensure that no malicious files get to your computer.
Here are the team's contact details:
UK: 00 44 870 141 7070
US: 866 612 4227
Online (E-Mail): https://www.webrootanywhere.com/servicewelcome.asp#
Webroot Community Team
Mark M.
Why even include this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why does Best Buy do this? Why include this? I don't trust this company. I don't know what web root is. First of all, Windows 8 machines have built in virus protection now, so let me install virus protection on top of my virus protection, so my virus protection is being protected by viruses. Do you understand what I am saying? Web Root is dumb - get a free program - AVG, Avast, Microsoft Security Essentials, Malware Bytes - WHATEVER -
No, I would not recommend this to a friendI got this free and bought something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are a lot and much better anti-virus programs out there available. I got Webroot for free and I still bout Malware Bytes.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Doubt the Worth of This
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I regret getting this one year subscription. Found there were other anti-virus solutions at a better price or even free.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Dick, please visit our website to find the best deals on all of our Products.
http://wbrt.io/gs6c
Please let us know if we can help in any other way.
SocialCare@Webroot.com
Warm Regards,
Josh P.
Digital Care Coordinator
Poor Password management
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor password management..this was the only reason I bought this product..numerous calls to GEEK squad...unable to resolve.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Bovis123,
Unfortunately, Geek Squad does not have access to the backend in our system so they would not be able to assist with portal issues such as this. Please reach out to our support team and we can take care of this, free of charge.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Product may be good; service at Best Buy is lousy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Regrettably my computer genius was on vacation, so I took my computer in to Best Buy for a virus, and repeatedly told them that files (documents and data) MUST BE SAVED. They ELIMINATED my documents file, and wanted at least $750 to send out for the POSSIBILITY that they could be found. I'm heartbroken, as well as enraged. Best Buy? NEVER AGAIN!
No, I would not recommend this to a friendnot very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i had to uninstall this and go to norton it was slowing the computer down stopping programs and i just installed it on a brand new computer
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot shouldn't be causing slowdowns and our support team can resolve any conflicts.
Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Mike R
Webroot Community Team
I just started using this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really give a good review on this product as I have been using it for less than a month. I am trying it for 3 months.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Tina74, if you have any concerns or encounter any issues while trying our Product please feel free to send us an email directly: communitysupport@webroot.com
Alternatively, you can always reach our Support Team directly for assistance at no charge as well:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
1st time webroot user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with webroot so far. It seems to give you the run around when signing into programs. Not sure if the security is 100% either.
No, I would not recommend this to a friendThere is plenty of free software out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Many options for free security out there. I do not use these as they are only a year subscription. They should offer lifetime.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
Free security programs are rarely worth installing and most are only trials. There is also no support provided by these companies so if something gets broken you are out of luck. We offer a lifetime subscription currently.
Didn't need the product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With all internet supply companies providing protection I didn;t need or want this product but it came along with the computer
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We are sorry to hear that you will not be using Webroot.
It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use.
Not real happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hacked the 3 day I had my computer- they had to reset it and wiped out my virus protection anyways - waste of my money
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for the problems you've encountered.
For any issues revolving a Threat, please reach out to our Support Team directly so they are made aware: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
didn't use already have a different software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not use this since we already have software. it was free so if some one doesn't already have a good software it may be good for them.
I would recommend this to a friendfree with pc purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received this free with pc purchase. However, I never used it. I use Windows Defender.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently against the top competitors in the industry.
Please view the following site for a side-by-side comparison of SecureAnywhere vs. Windows Defender:
https://www.mrg-effitas.com/wp-content/uploads/2016/06/Webroot_vs_Microsoft_report.pdf
Use Norton - this one stinks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have taken this product off of all my computers and devices and switched to Norton. Why? Because with this product I was getting Viruses on a weekly basis and since my computer is used for business - I can not be down that much. The moment I switched over to Norton - I had no more virus problems. Don't waste your time or money on this one. It doesn't work. It's garbage.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this!
Came free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with the surface pro but I haven't set it up and don't think I will be using
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
socialcare@webroot.com
-Webroot Community Support-
slows your computer down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you own a mac this will be usless for you I had it on an old one and it made it slow since it was running in the background. I have owned macs since 2007 and have never had a virus. While I thought I would give it a shot in 2012 with a recently purchased mac it did nothing for me and when I got a new mac in march this year I decided to not even open the case and throw it away becuase I got it for free.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .badger,
We apologize for the inconvenience you have experienced. Webroot is currently the lightest antivirus on the market and should not slow your computer down at all. We have made huge improvements with our Mac product recently and we would advise giving it another shot.