Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Not really impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't impressed with this at all. I purchased another protection plan even though this one came with my computer free.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not enjoy our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Please also know that Technical Support from our Award-winning U.S. based Support Team is included with every subscription completely free of charge. This includes them remoting onto your System to manually remediate any viruses or infections:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice not having to worry about a virus protector for a year. Probably will not renew it once my one year is over.
No, I would not recommend this to a friendIt's Just Like The Others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is just like the other firewall protection software. I really do not see a difference between this and other software.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .MoShan,
Webroot is currently unlike any other antivirus program on the market. We utilize the cloud to reduce scan times and save space on your computer and we use advanced heuristics to detect threats on your system. If you have any questions about what makes us different, please reach out to me at communitysupport@webroot.com and I would be happy to answer them for you.
Disasterous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As part of a repair by Geek Squad, Webroot was installed on my computer. After I brought the computer home, Webroot did not allow me to re-install my programs. Webroot would not allow me to uninstall itself. Because of this, a Geek Squad agent was dispatched to my house. He began his diagnostic of my computer by uninstalling the version of Webroot that was given to me and installed a "later version" ( two weeks later?).
No, I would not recommend this to a frienduseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my husband and I brought a computer in to be worked on and we were forced to buy this software as part of the package. we said we did not want it but the geek would not write up repair ticket unless we purchased. not cool Best Buy. further, the repair they suggested was incorrect and was going to be way more money then it cost us using another vendor. do not use Stillwater store for Geek Squad.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Debb, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Wouldn't buy if it wasn't free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came free with my laptop purchase. I'm not a fan of the product security and would choose Norton over this software.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .B3ttyl3oop,
Thank you for taking the time to write this review for us. Webroot is currently exponentially faster than Norton and will not waste your time with long scans and slow down your PCs performance. Norton will. We advise trying both and then writing a review once you have had a chance to see what Webroot offers.
Worthless sale gimmick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was given and marketed as a perk the actuality is it is a limited trial that you have to pay for it in my opinion is useless.
No, I would not recommend this to a friendDont need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason this is sold is because its free. Does what it is suppose to but subscriptions for this service isnt ideal.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are sorry to hear you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services typically through a subscription business model.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
webroot and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy put Webroot on our laptop running windows 8.1. After that I had nothing but trouble. When I was searching for something there where several small pictures on the side with music and talking. I went back to best buy the next day, they told me o yes they can fix that if I sign a 1 year contract for 200,00 dollar. I was very Upset and went to the windows store, they took webroot off and solved the problem.
No, I would not recommend this to a friendAn adequate internet security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found WebRoot to be an adequate internet security software. There are many alternatives that offer as much or more for the money.
No, I would not recommend this to a friendNot a big fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually go for security software outside the well known ones and I probably never will again
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
Cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came with laptop and I can't get rid of it. I already pay for coverage and they keep badgering me to renew
I would recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to our Team directly for assistance.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Best Regards,
Josh P.
Digital Care Coordinator
have it but can't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product came along with an electronics purchase. I was not able to download it or use it. Called the Geek Squad for support, but after being transferred to FIVE people, not one of them could help me. After more than two hours on the phone and the five people, the call kept being disconnected. If I called back, that call was disconnected, too - this happened three more times. I gave up.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for the issues you have encountered trying to install our protection.
All you will need to download and secure your device is your key code and the Best Buy download link provided here: http://www.webroot.com/En_US/land-bb-netbook-dl.html
If you still have any issues you can always feel free to reach out to our Support Team for assistance at no additional charge:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
You uninstalled my BitDefender, drat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that I could still use my BitDefender security software after you would do cleansing on my computer. But, it came back with BitDefender uninstalled and WebRoot half installed. It took me a lot of trouble to re-install BitDefender. I was not told why you had installed WebRoot. When the name was mentioned before the service, it sounded like the software your technician would be using to clean up my computer.
No, I would not recommend this to a friendSoftware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never installed the web root software,had virus protection already.
No, I would not recommend this to a friendMah, wouldn't buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are much better free alternatives to this. So, no, I would not recommend it and i did not like it or enjoy it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Ecli, we apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Don't use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use these types of software. They clog your email with annoying emails daily and then when the subscription runs out it freezes the set up of your computer. They gave this to me as a bundle on my last laptop purchase and I did not install. The laptop is inexpensive so if something really bad happens I'll just get a new one. Just saying out of experience with last computer.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Tricked into it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My friend bought his MacBook and while I wasn't paying attention the sales rep convinced him in to this software. He had no idea that macs don't get viruses, so he figured he needed it.. He thought it was being included free as well, until we got home and noticed that he was charged for it. Don't waste your money on Mac protection, they do not get virus's. I've had my Mac for 7 years and it runs like brand new.
No, I would not recommend this to a friendnothing special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only got this because it was free with new computer. so far nothing I will likely use when it comes up for renewal.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Dan1,
Thank you for taking the time to write this review for us. We advise doing some research into the product and how we differ from other antivirus companies. It is not advised to not have a security program on your computer.
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program is extremely annoying and isn't really worth downloading at all on a Mac.
No, I would not recommend this to a friend