Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Well it was free.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan at all of this program. Yes it comes free with computers but that's the only way I'd let it in my home.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Talked into this by Geek Squad after a virus instead of having to pay a ridiculous amount for service. Then they still wanted to charge more for transferring files, etc. I don't know how you really know if a product like this is working. Really unhappy with Best Buy's service as we have been customers for 20 years. It will no longer be my "go to" for technology and appliance purchases.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Debjo,
Please reach out to Geek Squad or Best Buy with this complaint. Webroot offers free support for all of our products but we do not assist with transferring files.
Dosn't Run On Win. 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad loaded this when they replaced my hard drive. System ran fine when i got it home. As soon as I set up Win. 10 however i could not reboot it. All types of error messages came up. Finely had to reload Windows. Tried again same thing happened.. I called the Geek Squad and they told me that they never saw this problem before. May be something to do with latest version.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for the issues you've encountered.
Our Support Team needs to address problems like the one described. Feel free to reach out to them directly at your own convenience:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried this out just to see if it's any different with other anti-virus softwares, but it's the same old deal.
No, I would not recommend this to a friendIt is what it is.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is bloat ware that is not pre-installed on your computer. In my opinion it's substandard to anti anything you can down load online for free. it's just something to make you feel good about security while you ARE ONLINE BUT HAS LITTLE OR NO CAPACITY TO PREVENT THREATS TO YOUR COMPUTER. IT'S ALL EYE CANDY WITH MINIMAL PROTECTION. There is much better stuff than this for free online.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Kenh1006,
We appreciate you taking the time to write this review. Webroot scores high marks in malware prevention and is the fastest antivirus currently available. If you believe that you get infected while using Webroot, please reach out to our support team or Geek Squad for assistance.
not great anti virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not too happy with this software. It was sort of pushed on me when i had brought my computer into the outlet to have it serviced. I have since uninstalled it and have gone back to my usual anti virus software which is Avast. As a matter of fact the sales rep. that i dealt with was not even familiar with it. Odd, as there are ~ 300,000,000 people word wide that use the Avast anti virus software. p
No, I would not recommend this to a friendWebroot SecureAnywhere Internet Security (3-Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chose not to install this free product that my receipt said I purchased after seeing internet reviews about it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
It is best to first use a product before reviewing it. Should you try our product and experience any issues, please don't hesitate to reach out to GeekSquad or our Support Team Directly.
Best Buy Enterprise Customer Care: 1-800-433-5778
Call our Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Ehhh!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure if I like this product. I'm still getting to know it. There is a code you need to use when you set it up and the instructions are incorrect. It took me awhile but I figured it out. I wouldn't recommend it because of that. I am getting used to it though and by the time the one year gratis period is up I will know more about this product. Until then, caveat emptor.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We do apologize for any issues you may have encountered when using our Product.
Please know that you can reach out to our Support Team directly at any time for assistance at no additional charge:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
WEBROOT WAS INSTALLED BY GEEK SQUAD AND IS WORKING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WEBROOT WAS INSTALLED BY GEEK SQUAD AND IS WORKING FINE AS BEST I CAN TELL,
I would recommend this to a friendBrand response from WebrootTeam
Posted .Have you had any issues that caused you to give us a low rating? We would be happy to assist you if so.
socialcare@webroot.com
Best Buy Enterprise Customer Care: 1-800-433-5778
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Not sure I see the use for it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was led to believe it was for online security---- bugs and malware etc--- but that doesn't seem to be the issue
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Suesue,
Webroot is an all around security program that offers full protection. Bugs are not malicious and are generally issues on the computer or with a program. Webroot will protect from malware but will not stop popups unless they are malicious.
don't care for it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just a piece of packaged software that I have no interest in using. I use Avast, which is free online and works very well.
No, I would not recommend this to a friendNot that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rate this at a 2 because I have had 2 Trojans slip buy it and had to have Geek Squad remove them.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please report any threat-concerns to our Advanced Malware Removal Team directly. They will be happy to remove any threats for you completely free of charge.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
needs work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont really like the Anti- Soft wear. But if you are new to pc and go to alot of junk websites best to use.
I would recommend this to a friendBrand response from WebrootTeam
Posted .AntiVirus protection is necessary to use no matter what types of links or sites you visit nowadays. You can be served ads riddled with Malware on sites even like Facebook or Yahoo!
Even companies like Spotify that offer a free music streaming service to users have been guilty of serving their own Customer's Malware in their third-party advertisements.
http://www.pcworld.com/article/3128289/security/spotify-ads-slipped-malware-onto-pcs-and-macs.html
Our Threat Team works daily to ensure that the Digital Cyber World as we know it remains safe.
-Webroot Community Support-
Only used it because it was free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried WebRoot on my last laptop and ended up with several viruses. Constantly did system checks and updates.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Any issues relating to threats should be dealt with through our Support Team directly:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Too long to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It could have just been my computer, but I felt like there was too many steps and took too long to download.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for any issues you've encountered trying to download.
As long as you have your key code, the only step you will need is the link to download from Best Buy that I will provide you here: http://www.webroot.com/En_US/land-bb-netbook-dl.html
If you are still having issues installing, please feel free to reach out to our Support Team for assistance at no charge:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
AWFUL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It slows down the computer, you can not uninstall, I don't like anything about it.
No, I would not recommend this to a friendDid not live up to expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed I had more malware after I installed it. It did not pick up on many of the bugs that I intended it to find.
No, I would not recommend this to a friendGOOD MONITOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD ITEM - ICAN'T TURN OFF THE BLUE BLINKING POWER LIGHT ON THE MONITOR EVEN WITH THE COMPUTER POWER OFF.
I would recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Funny thing...as soon as I installed this to my laptop, I had to factory reset it...don't know why though.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We deeply apologize for any inconvenience you've experienced.
For any Technical Issues, please reach out to our Customer Support Team directly at your own convenience: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Very poor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I a very disappointed that this product provides minimal protection. All kinds of junk is getting through.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for any issues you have encountered with our Software.
Any issues involving threats on your System should be addressed through our Support Team directly: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp