Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
no comment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not sure if its working because I cant compare it with how it would be without it
I would recommend this to a friendBrand response from WebrootTeam
Posted .Please don't hesitate to reach out to our Support Team directly if you have any concerns or questions about the efficacy of your Security:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Ehh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Common program, with the off coarse free trial, pay later. Free lifetime is better.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Matalf666,
Can you please provide more information about the issue you are experiencing?
Alright, got it for free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for free with my notebook when I bought from best buy. It is only for 6 months.
No, I would not recommend this to a friendWhy bundle these things?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product but why pay for something that is free using other vendors
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is a regular practice in the Security Industry to retain customers through a Subscription based service typically also involving automatic renewal. Keep in mind also that the "Free" Antivirus that you are more than likely referring to may not be as completely free as you originally thought:
http://www.howtogeek.com/218675/beware-free-antivirus-isnt-really-free-anymore/
didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought two different computers. neither worked right
No, I would not recommend this to a friendDidnt really work like i hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received the software with my last computer purchase. It has some nice features but it doesn't do everything that I wanted to do. It notified me of a Potential Threat and then the Norton Antivirus software is what found the virus that would have locked me out of my computer. Not impressed and not renewing.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .All threat inquiries should be reviewed immediately by our Advanced Malware Removal Team:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
The product is alright but Norton 360 is better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot allowed the FBI virus to get into my computer so I feel this product is average
No, I would not recommend this to a friendIt stops malware and viruses?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than impressed. Within 1st hour and 3Rd fix of it loaded had malware pop up slowing me down. Software Scans were negative and rescanned multiple times. Some people loves this, but I thought old AVG was just as good. Have spent hundreds of dollars for system clean up (3 times). Very expensive for such a headache.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .SquirrelMonkey,
Popups are rarely if ever caused by legitimate malware. Those are generally potentially unwanted applications or scams where fake tech support tries to charge you for assistance. Webroot offers free support for all of our products, so if you are really infected, we will remove it for you free of charge.
One of the Best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My dads girlfriend purchased a computer package about 2 and a half years ago and I was with her when she bought the package, this came with it and when I set up her computer and installed this I was amazed of how well it worked on her computer and this was with Windows 8 and since it was available for 3 devices for 6 months I asked her if I could install it on my computer as well which had Windows 7 Home Premium and it was a Lenovo which was also bought from Best Buy and I found it worked well for me to, so after 6 months was up, I started purchasing the year subscriptions, I bought one in November of 2013, then in December 2014 and then I bought another one in September to install on my laptop in a few weeks, but by far this has been the best for the last 2 and a half years and will continue purchasing for all of my laptops in the years to come
I would recommend this to a friendwebroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told not to load it on my PC by a techy that has taken it off several PCs
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Lynne,
We appreciate you taking the time to give your feedback.
Did you get a chance to Install our Software before giving us a review?
If you did, were there any specific issues you encountered?
If you have any questions about the Security of your Files or Information, we want you to know you can always reach out to us directly, as Technical Support is included free with your subscription.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Made my computer crash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed it and thought it would work. Made my computer crash and reboot constantly.
No, I would not recommend this to a friendUSEFUL IF NEEDED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I DID NOT USE THIS PRODUCT BECAUSE COMCAST SUPPLIES CUSTOMERS WITH OWN ANTIVIRUS PROGRAM
No, I would not recommend this to a friendIt is what it is......Free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special its a freebe from bestbuy. Slowed down my computer. Uninstalled
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is offered as a free promotion from Best Buy to acclimate customers to our product. It is currently the fastest software available. If Webroot is causing slow performance on your machine we advise reaching out to our support team or Geek Squad for assistance.
Issue with Packaging and Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product does not come with a very good package because when you try to remove the sticker to find the key, it damages the key. I had to call customer care to fetch the new key. While installing, the machine hanged and webpage asked me to call up Microsoft customer care. So, I kind of did not like the product
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .The message trying to get you to contact "Microsoft" is an illegitimate message and is caused by Potentially Unwanted Software.
Please feel free to reach out to our Technical Support Team directly at your own convenience to ensure we are able to completely remediate the issue:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
didn't install it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've need using AVG for years. It's free and it works.
No, I would not recommend this to a friendSeems ok so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.30 days in and it seems to be doing an ok job. its just not a total solution.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere is a complete security solution.
If there are any concerns that you feel are not being addressed by your daily scans, you should know that Technical Support is included with all of our Subscriptions for no additional charge.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
is not keeping out malware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.every time I go on line web it detects malware and get rid of it rather than protecting
No, I would not recommend this to a friendUseless item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a nice new computer and this software was tossed in for free. The problem is that it comes on an install DVD but the computer has no DVD drive. In this day and age many computers are sold without dvd drives, it would make more sense for them to make it a down-loadable program or even to put it on a flash drive instead.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hi Baer,
Webroot SecureAnywhere is based "in the cloud", so the CD isn't totally necessary - it's just one way to install the software on your computer. Since its based in the cloud, its downloadable to any computer connected to the internet. You can use the links below to install the software on your computer.
Webroot Best Buy Installer (PC): http://updates.webroot.com/downloads/WRInstallBestBuy.exe
Webroot Best Buy Installer (Mac): http://anywhere.webrootcloudav.com/zerol/wsamacbbs2.dmg
Webroot Community Team
Mark M.
? Virus protection not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not any good did not work sales boy gave me free but I think it was flaw cause a virus
No, I would not recommend this to a friendDidn't use it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't use it yet as I am hesitant to installing stuff onto my MacBook air.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for any inconvenience we may have caused you.
It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Mac download link and instructions: https://www.webroot.com/us/en/home/products/geeksquad-dl
Please don't hesitate to reach out to us directly if you have any questions or concerns when installing to your MacBook Air.
communitysupport@webroot.com
-Webroot Community Support-