Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Slows down the pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slowed down my pc, not as effective as other anti virus softwares I have used
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere is the lightest complete security solution in the Industry.
Please reach out to our Support Team directly if you are having issues with performance after Installation:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a weird setup didn't use it much so I don't know if its really worth it
I would recommend this to a friendBrand response from WebrootTeam
Posted .Josh, we sincerely apologize for any issues you encountered during installation of our Product.
Feel free to reach out to our Support Team to address any concerns or questions you may have at no charge: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Too many false positve virus threats
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Slow down computer. False detection
No, I would not recommend this to a friendFree with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've yet to install it on my iMac because I don't believe it will be needed.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .AntiVirus protection for Apple Mac's has become increasingly more necessary as each year goes on.
Please feel free to reach out to our Technical Support Team directly for any questions or concerns you may have related to the Security of your iMac.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
I don’t think it works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this anti virus is not ok or I haven’t set it up right.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We recommend reaching out to the Best Buy Assurance Program so that they can assist you further. They can be reached at 1-800-433-5778. Sincerely, Webroot Community Support Team
Not what I would pick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I actually uninstalled this product and went with a different internet security product.
No, I would not recommend this to a friendNot much use if you have no way to install it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Windows 10 tablet/laptop. There is no DVD on the computer, and plugging in an external DVD doesn't work, since the USB port doesn't provide enough current to power the drive. I tried installing from my desktop DVD shared drive, but get an error that it needs to be installed from a connected drive.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .So long as you have the keycode for your Subscription, you can use the download link provided here by Best Buy to install on any devices without CD/DVD drives:
https://www.webroot.com/us/en/home/products/geeksquad-dl
Please let us know if you need any further assistance: communitysupport@webroot.com
-Webroot Community Support-
Average system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system will not accept a wireless mouse. I don't like it worth a ......
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Dgrampus, we sincerely apologize for the issues you've encountered using your wireless mouse.
Please reach out to our Support Team directly so they may gather more information to resolve at no additional charge: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Didn't work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still got a virus so maybe I used it wrong or didn't update it enough.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere automatically updates in the background.
Please contact our Advanced Malware Removal Team to review any threat inquiries or concerns:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Came with my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found this product unnecessary and typicslly use windows defender for free.
No, I would not recommend this to a friendAntivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product it's helps prevent viruses and helps keep commuter safe
I would recommend this to a friendBrand response from WebrootTeam
Posted .Barry, have there been any issues you've encountered that caused you to give us a lower rating?
We would be happy to address any problems you're experiencing if you contact us directly:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Not good reputation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a "forced option" in that it came with the Dell laptop I purchased. I spoke with several family members/friends who are into computer technology about it because I had never heard of it. No one had anything good to say. Went with another well known web security product. I would have rather not been forced to take.
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I see why this was free. Not worth using and would not buy it.
No, I would not recommend this to a friendI am not sure if it is running
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the protections with my computer, but not sure if I even installed it correctly.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
If you are not sure about the installation process or if you have had difficulty installing the software. Please contact the Best Buy Assurance Center at 1-800-433-5778 and provide them with your phone number and they will be happy to assist you with any of your questions or troubleshooting needs.
Regards,
The Webroot Team
fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Little to no information as to potential activity attacking the computer.
No, I would not recommend this to a friendKey numbers got scratched off when opening
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I went to scratch off cover to expose key code all the numbers scratched off and could not be reed when I contacted the company they said not there problem call Best Buy when I did they told me to call the company. I got the run around and was not happy.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We apologize for any inconvenience or frustration this has caused. If you have a copy of your receipt, there is a way for us to locate the corresponding license associated to the serial number that was damaged during removal. Please contact Webroot Support with this information by opening a support ticket at www.webroot.com/support, or contact the Best Buy Assurance Center at 1-800-433-5778 and provide them with that information and/or your phone number and they should be able to locate the information required as well.
Regards,
Webroot Team
meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was okay but doesn't make me feel as protected as other virus protections
No, I would not recommend this to a friendNot compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot is not compatible with all programs & can cause internet slow down.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
Webroot is completely compatible with Operating Systems all the way from Windows XP. If you are seeing programs not working with Webroot they could be Untrusted or even malicious. We advise reaching out to our support team for assistance. Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
It caused a trojan virus on my new computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the three year subscription, and my table and computer got infected with a Trojan virsus. Dell computer services, had to redo my computer and rebuild my files. WEb Root does not protect against Trojan viruses just malware. Not sure what I am suppose to do with this PC security Webroot I brought from best buy.....
No, I would not recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer guy, whose opinion I trust explicitly, recommended a different product.
No, I would not recommend this to a friend