Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Used it once and replaced it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was given this as a throw in with the purchase of my laptop, didn't care for it
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months is kept popping up saying my subscription expired.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please contact Best Buy directly to manage the current status of your subscription.
Best Buy Enterprise Customer Care: 1-800-433-5778
Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
I didn't try it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Mac...why would I install this ? I never installed one on my last mac.
No, I would not recommend this to a friendDidnt use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had any time to install product on any of my devices as of yet
I would recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried & tried to install it but it wouldn't take no matter what I did.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Powerman,
we apologize for any issues you encountering installing our Product.
Please email me the key code you received with your purchase and I would be glad to assist you with Installation: communitysupport@webroot.com
Or you can also reach out to Best Buy directly if you like:
Best Buy Enterprise Customer Care: 1-800-433-5778
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks safe, would be great if I could get some offer on extension
I would recommend this to a friendBrand response from WebrootTeam
Posted .Please direct all Sales/Price related questions to one of our Sales Representatives:
Sales Number: 1-866-612-4268 M-F 7am−8pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Not sure of its Value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't install this product so I can not advise yet.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
WEBROOT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nope, not for me I removed it. WAY to invasive. I used something else.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Earl,
Can you please provide more information about what you mean as invasive? All antivirus programs require full access to your system in order to function properly.
Just like every other antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Same as the others, no real difference, slow and performs as expected.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .ITguyAlex,
Webroot is unlike any other Antivirus on the market. We use advanced heuristics as well as cloud based detection to protect the machines we are installed on. Webroot is also currently the fastest antivirus on the market and should cause no slow down on your machine. If you are seeing slow performance that you believe to be caused by Webroot, please reach out to our support team or Geek Squad for assistance.
The set up could not be completed by me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up is cumbersome and I had to go back to Geek squad to get it loaded.
No, I would not recommend this to a friendOkay product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I went to install - I was unable to find the installation code.
I would recommend this to a friendBrand response from WebrootTeam
Posted .If you purchased your Subscription through Best Buy, please call Best Buy Enterprise Customer Care at 1-800-433-5778. Be sure to mention your subscription software through Best Buy.
If you have the Serial Number or WBR # from the box/receipt, you can contact us directly and we can locate your key code for installation:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok it what you pay what you get it was when I bought computer
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .wegielj96,
We offer Webroot as a free promotion through Best Buy to acclimate customers to our software. Normally you would have to pay for a license. Was there a specific issue that you have experienced to warrant the low review?
Not good at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at al it seems like I have more pop ups wouldn't recommend
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Lisa, any issues involving repeated popups should be dealt with by our Support Team directly. Please feel free to contact them for a Resolution at your own convenience:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Horrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it with this. I followed instructions and still it's not installed on my iPad how it should be. I've also had this before and it didn't work on my phone. I would have someone maybe help try to install it. It may just be me but I followed directions and still not installed on my iPad
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry to hear you've had trouble installing on your devices.
You can reach out to our Support Team for direct assistance at no charge to you:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Not a great product but free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't really use it. Too many pop ups. Better products are out there
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .diam7,
Webroot only has one popup on your computer and that does not occur everyday. If you are seeing an issue such as this it is likely that you have installed Potentially Unwanted Applications that are causing these. If you reach out to Geek Squad they can take a look at this for you and get it resolved.
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We installed it and it seemed to make my laptop run slower than it did with AVG
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .That should not be the case! Webroot has the lightest system impact out there. Please use our free technical support if you would like them to resolve the issue!
Support Number: 1-866-612-4227
Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Mike R
Webroot Community Team
Not Worked Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program caused issues with Mac for Office Outlook program. It had to be disabled in order to have Outlook work more properly. Although even Outlook and the entire Mac for Office software has not been comparable and not working properly. Pointless purchase. Store will not return software. Wasted money.
No, I would not recommend this to a friendUsed another supoort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told other protection is better. Didn't waste time setting up
No, I would not recommend this to a friendYou will get spammed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I told the clerk it wasn't needed, but I got it anyway as I assumed to push the subscription based fee. Never installed and got spammed daily to install it. Email has no unsubscribe option and I called geek squad to have it removed. Very bad experience that I know could have been avoided.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Brad, we sincerely apologize for the inconvenience you've experienced.
Please reach out to Best Buy directly if you are still having issues with notification emails:
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Not much there compared to Norton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure yet --no major problems to address. Hope it works as well as norton.
No, I would not recommend this to a friend