Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy if you are not experienced with files and programs, I accedently errases some important files with this antivirus. It was offered to me for free for a service done at bestbuy. I had them uninstall and they had to reformat my hard drive because of this program.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please work with our Support Team directly for all technical issues.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Best Regards,
Josh P.
Digital Care Coordinator
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm having problem with window 10 I don't know how work with it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you are having issues with the Windows 10 operating system, please reach out directly to Microsoft:
Microsoft Corporation Customer service: 1-800-642-7676
If your issue is related to Webroot or a security related concern, you can contact our Support Team directly:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slows down your computer. No cd drive so I use it as a coaster
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for any issues you encountered with performance after Installation.
Webroot SecureAnywhere is the lightest complete security solution in the Industry.
Please reach out to our Support Team directly if you are having issues with speed after Installation: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Decent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how effective it is...awkward format and cumbersome platform.
No, I would not recommend this to a friendNot so sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think I would get this item if it wasn't a free trial.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
If you would ever like to test the efficacy of our Security, please feel free to reach out to our Support Team directly:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy an apple computer and you won't need this. Never used it.
I would recommend this to a friendBrand response from WebrootTeam
Posted .AntiVirus protection for Apple Mac's has become increasingly more necessary as each year goes on. It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep my norton, guess ok if you do not have a security software
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We are sorry to hear that you will not be using Webroot.
It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use.
Kinda pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not use this much.i would recommend Norton before this!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're very sorry you feel that way.
socialcare@webroot.com
Didn't want it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Felt coerced into Geeksquad protection program (you know exactly what I mean). It's difficult to be loyal to BB (I've purchased numerous appliances for personal & investment properties, 5+ computers, electronics, etc) when the profit motive is so focused on extended warranties.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for how the associates made you feel and for any inconvenience we may have caused.
Not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows AV software is good enough and this will slow your system down.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We appreciate your feedback. We were interested to read that you were experiencing slowness after you installed our solution. The Webroot program's footprint is very light so we were curious what might be causing the slowness that you mentioned. If you are interested in sharing this information with our support team, they would be eager to troubleshoot this with you further. Please visit www.webroot/support to create a support ticket.
Regards,
The Webroot Team
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within 3 weeks of purchasing Webroot, I got a redirect virus. I relied on the expertise of the employees to recommend this product. I realize products aren't always perfect in blocking viruses; this just happened too soon for me. Plus I only access a few sites on the computer.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for any issues you've encountered using our Software.
Any threat related concerns or questions need to be dealt with by our Advanced Malware Removal Team directly to ensure all users are protected against the threat(s) in question:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light Web Security. Not as robust as Kaspersky, among others.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Luis,
Webroot continually scores highly in malware testing and is currently the lightest antivirus on the market. We are exponentially lighter and faster than kaspersky.
didnt like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for the price i would have spend 20 more and got norton 360
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
socialcare@webroot.com
-Webroot Community Support-
Wife got this for work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can get just as good software for free on the internet.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Security where?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly it sucks and don't do nothing. Still have viruses
No, I would not recommend this to a friendUseless program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they do not tell you that the product is useless, and that apple products do not get virusus. this is also just another internet app that is suppose to be a "safe browser" but it sucks and always crashes. DO NOT GET THIS PRODUCT
No, I would not recommend this to a friendDon't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As an IT professional- this will load more scareware then it will protect your PC. There are better options. I'm just glad I wasn't forced to purchase it and it was given freely- unfortunately, it was a waste because it went into the trash since they had already activated it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We do not load any "scareware" onto any of our user's PCs, only the service of Security that we offer.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
We apologize for any inconvenience we may have caused you.
free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bb gives this for free with a computer purchase. why not.
I would recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No need for it. Had other software. Can't review it really
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
I did not have to buy this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already had this product in my computer, but the person who changed my telephone number assumed that I did not , he did not read the order form which he gave me and did so with out my permission. I got a credit back on it . It comes due in December and will renew it then.
I would recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for the confusion and inconvenience you've experienced.
Please keep this contact information should you encounter any other problems anytime in the future.
Best Buy Enterprise Customer Care: 1-800-433-5778
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-