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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1516 Showing 30,301-30,320 of 31,338 reviews
  • Rated 2 out of 5 stars

    Questionable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still not sure about this product. Have not installed it yet!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is better anti virus software provider than webriot

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp Webroot

  • Rated 1 out of 5 stars

    Free with laptop-didn't install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this software free with laptop. After reading many negative reviews on current version and previous versions of this software regarding pc performance degredation and update issues I decided not to install it. Don't want any pc issues. I already had antivirus software.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 2 out of 5 stars

    Haven't Used - Do your research

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a free giveaway with my purchase. I have not used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For buying a tablet I was given a free security package that I was told by the salesperson that I can download only to find it can not be downloaded to tablet it is a CD and you can not transfer it once downloaded on another product. Free and useless...worthless promotion.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent software, but if I can get AVG free I will stick with that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this free version on a laptop until expired, thats it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a waste of time and money I would never buy

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Tommy, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 2 out of 5 stars

    virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this to go with my computer so i could sleep nights

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Mick, have you encountered any issues while using our Security that we can help out with?

      We appreciate hearing your feedback.
      SocialCare@Webroot.com
      -Webroot Community Support- Webroot

  • Rated 2 out of 5 stars

    an ok anti viris software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best anti viris software- its basic as its free

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    did not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not use because I have Norton and would use anything but norton

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot will run alongside Norton if you'd like to see which is better in real time.

      Mike R
      Webroot Community TeamWebroot

  • Rated 2 out of 5 stars

    unnessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    already have Norton provided by internet server. deleated

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,
      We are sorry to hear that you will not be using Webroot.
      It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use. Webroot

  • Rated 1 out of 5 stars

    It was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I didn't pay for it it came with my new laptop. Within a half hour of loging on to the net, my new computer had ransomware downloaded and webroot could not remove it let alone prevent it. I was able to remove it with malwarebytes. It was free, what can I expect.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Paul,

      It is impossible to get ransomware without navigating to malicious websites and downloading things, or opening loaded email attachments. Webroot would block this sort of attack before it had a chance to download and execute. If you ever believe you are infected, please reach out to our support team for further assistance. Webroot

  • Rated 2 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missed a lot of viruses had to take it in to be fixed.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Any threat related concerns or questions need to be addressed by our Advanced Malware Removal Team directly:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 2 out of 5 stars

    directions for hooking tv up are very poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been unable to hook it up. Directions are not clear!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adhesive on the sticker covering the key code was like glued so when i peeled sticker off most of the code peeled with it in places and I cannot read the code in places. It is useless without the key code. Going to have to take it back to the store and hopefully get another one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like this. I prefer other types of software.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I am not impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malware was on my computer a few days ago. I'm not impressed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was loaded on my computer and I did not use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very easy to set up and not very helpful at all.

    No, I would not recommend this to a friend
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