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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1517 Showing 30,321-30,340 of 31,338 reviews
  • Rated 2 out of 5 stars

    Webroot Secureanywhere Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never heard of it but was told it is a good virus .

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We want to make sure you know that Technical Support is included with your subscription at no additional cost. If you ever have concerns or questions at any time in the future, it's advisable to save this contact information for future reference:

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Product of no use to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel I was ripped off on this product because your own people told me this could not be installed on a tablet,the Geek squad that is-- they tried so I feel I should be given a gift certificate for the value of this product and will not be happy until this is done.----John Campbell

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok table for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Internet connection. It takes long to download.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can get better Antivirus for a way better price!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    tried to send it home without it working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a long time repairs. When I set it up the E drive would not open. It worked before I took it in. I went in with a problem with reading photo chip. The geek said it worked sometimes. It had a guarantee that was running out and they tried to send me home without fixing it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not give enough information after scan. Prefer Norton.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    can bring viruses. why do you promote this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started loading this program into my brand new computer and I get a notice on screen that this program is not recommended because it causes viruses to enter. I cannot understand why you would promote this product. I removed it immediately. I hope it doesn't crash my system.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi,

      I've discussed this with our Support Team, they've advised that the best course of action would be for you to make contact with them via a support ticket. This will allow them to request screenshots, etc, so they can find out why this notice was appearing when you loaded our software onto your computer.

      Here are their contact details:

      UK: 00 44 870 141 7070
      US: 866 612 4227

      Online (E-Mail): https://www.webrootanywhere.com/servicewelcome.asp#

      Webroot Community Team
      Mark M.Webroot

  • Rated 1 out of 5 stars

    Not Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given to me with another purchase. Sounded good until I read the back of the package - It's a subscription software product, which I assume means that it costs money to use it. So, they really didn't give me anything. I already have security software.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello Jim,

      If you purchase a new Computer/Device at Best Buy, a 6 month trial of our Software is included.
      You are correct that we do offer our services through a Subscription service (typically automatic-renewal for most customers), which is the standard for all Security Vendors today that are not offering a Free Product. If you already have security software, we hope you enjoyed your very first experience with our software and hope to hear from you again in the Future! Webroot

  • Rated 2 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as Norton. I will not use this product.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      Webroot is faster and lighter than Norton and it does not detect based on Md5s like traditional AVs such as Norton. We also outperform them in most tests, We advise doing some research into new cloud based products and how they differ than traditional Antivirus products. Webroot

  • Rated 2 out of 5 stars

    Install it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honesty I haven't installed it on the laptop yet .

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We do apologize for any inconvenience we may have caused you.
      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view. Webroot

  • Rated 2 out of 5 stars

    grrrr....locked up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the program lock me out of my wireless network...grrr

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I removed after one month and didn't used anymore!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good move. Computer check up with previous security revealed numerous things that should not be, not serious security issues but too many minor issues that should not have been there, believe Webroot will be overall more efficient in monitoring computer.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Anne, did you mean to give us a positive rating on review? If there's an issue you're experiencing we want to make sure to resolve any problems you may be having:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work on my computer, not impressed at all.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hagga,

      If your computer meets the system requirements then Webroot can certainly work on it. We advise reaching out to Geek Squad as they can assist you with installation on your machine. Webroot

  • Rated 1 out of 5 stars

    Webroot not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get webroot uninstalled today because I was being blocked out of certain websites. The Geek squad (who was very nice) installed a free security scan and then was able to enter websites. Why was I made to buy webroot if it interfered with connections to websites?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't understand why this was given to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I clearly asked that I didn't need any added security products but it was handed to me at checkout and now I constantly get reminded to install it. I didn't pay for this nor will I if it tries to charge me at the end of the 'license period'. No means no.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 2 out of 5 stars

    has made using lots of programs a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will not buy this again, too many problems with my programs

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      That shouldn't be the case, our technicians can help you with any conflicts you are having.

      Support Number: 1-866-612-4227
      Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp

      Mike R
      Webroot Community TeamWebroot

  • Rated 1 out of 5 stars

    No need for this product with windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given out free at purchase but payment is required after a free trial period is over. As Windows 10, which it came with, provides its own security software there seems to be no reason to continue the coverage and pay for an item that is not needed.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Docc,

      Webroot is unlike any other antivirus currently available and we would advise giving it a shot during the trial period. It is likely that your machine will run faster when using Webroot in comparison to Windows Defender. Webroot

  • Rated 2 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not purchase as a separate security device for my pc

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Seems to be ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer norton but so far this is ok for it's purpose.

    I would recommend this to a friend
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