Customer Ratings & Reviews

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i thought you didn't need anti viris on macs?? do you?

I was giving web root from best buy and the installation code didn't work. I called and emailed and getting help was impossible. I just got stupid tips like "don't confuse 8 with B" which I didnt. When push came to shove they wanted me to pay or hire geek squad. BS

I bought web root in 2014 but the cd said it was 2011

Have not installed yet but believe it is good.choice.

does not detect as much as the AVG software or avast

The last time i used this it messed up my computer.

Received free with purchase of new laptop. Against my better judgment, I installed it. Had nothing but problems. Guess that's why they give it away. If you receive one free, don't install it.

Have not used this yet so not really sure about it.

One of 5 that I've tried before. Not my 1st choice .

I don't know if it works. It doesn't show anything.

5dys after installI I must pay to update it! Old!!

This "Webroot SecureAnywhere" product is offered to allegedly protect our internet devices and defend us from this unsafe world where there are so many dangers as malware, hackers, etc. There are numerous internet security firms offering similar protection, seemingly almost as many firms as there are devices. Some firms cost less, most are within this price range, and a couple are available at a considerably higher price. Whether these internet security firms do actually defend our devices is something I would not want to learn the hard way. However, realistically, as we repeatedly hear, even the banks and corporations and our government agencies cannot obtain adequate defenses from hacking, etc. While this may be purchased directly from "Webroot" with options to protect as many devices as may be required, from a lower cost for one device and so on, Best Buy offers only these products to cover a maximum of three devices. I had purchased this same brand of internet security last year, along with the rather high-end laptop ordered then, and I am pleased to report that "Webroot" seems to perform as promised, thus far. I ordered another one-year subscription from Best Buy, and my card was charged the full price of nearly $55; even though I had been advised of a guaranteed discount upon renewal. Regardless, when the time came for renewal, it was blatantly apparent that no one wanted to hear a single word regarding any discount. Frequently, a new PC is sold in combination with a bonus of three-months, six-months, or one-year of free security by one of these various firms. Usually, an almost equal fee is added to the overall charge, should you require "Geek Squad" assistance in downloading the new or renewed subscription. A half year of this security product had been included as a bonus with an order of an additional notebook; though I decided to simply disregard that which can prove a literal annoyance as a six-month security bonus and, instead, renewed "Webroot" for one year. At least this time, I can obtain the advantage of the subscription covering the two devices I will use this year, rather than just the one device I had used last year. I must emphasize, whether this does provide effective protection for our internet capable devices, I believe this investment is worth even some peace of mind it certainly does provide.

as soon as I removed MCafee LiveSafe and put webroot on....I started getting these pop ups that lock up the computer and tell you you have a virus................while its not a virus, I didnt get this junk with MCafee or Vipre...................

not good support, bad customer service on the phone

I didn't really like the web rooter that much. I downloaded it to my Mac, but it froze my computer up several times within a 24 hour period so I uninstalled it. Not a great buy for me.

This should be optional with alternative given because I already have an ongoing subscription so it was not useful to me in the least or else it should be able to be added to the current subscription to postpone renewal for six additional months.

I had an appointment with Best Buy to set up my laptop and install the product. I miss the appointment by a few minutes so I would've had to reschedule. I didn't have the time to wait so I set it up myself and did not install the product.

hard to set up on mobile device, not user friendly

We bought this in June, it is now end of July, and it still has NOT downloaded onto either laptop we own. It states up tp 3. We tried on 2. It starts to download, then stops. So how is it suppose to protect my laptop, if it never loads????