Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We did not appreciate being reminded every time we signed on that we needed to extend/renew the coverage of the product. We Uninstaller on one computer and purchased Norton for both.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Debbie,
If you fail to renew the product we notify you that it needs to be renewed. This takes the place of the normal boot pop up you should see. If you have expired software on your machine that you do not plan on renewing, it is advisable to always uninstall it.
Highly recommended/highly rated security software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This security software provided me with the peace of mind I was seeking, and it was easy to download, following the instructions in the package I purchased at the Best Buy store.
I would recommend this to a friendDon't use it at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A free app that came with the laptop, I feel no need to use it when I can and do download similar apps for free. In that case, the ones I download for free are the ones I'm more familiar with.
No, I would not recommend this to a friendFree but impossible to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not install to kindle from app, called support number and they did not have any other ideas. Would not install from website either. Will have to bring into geek squad n hope they can do it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .1-800-Best-Buy will be able to assist you. You should be able to install from the app store after creating an online account at my.webrootanywhere.com.
Mike R
Webroot Community Team
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An anti-virus program should work in the background, not require constant monitoring. So I deleted it but still get constant nags from Geek Squad to reinstall it. How do they know?
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .iMac,
We apologize for the inconvenience you have experienced. Webroot is designed to run quietly in the background and does not require constant monitoring. If you are seeing an issue such as this it is best to reach out to Geek Squad or our support team for assistance.
No code
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to install this but when I removed the sticker covering code, there was no code for a download. I didn't use this product because the code wasn't there. It was a waste of money for me.
No, I would not recommend this to a friendDidn't use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new laptop and they gave me this virus program that is only on cd, my laptop didn't have a drive on it he said oh well and said it is free and fave it to me never open it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We are sorry to hear that you will not be using Webroot.
It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use.
Never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Security comes natively installed and I really didn't want a 3rd party software for a limited time to add to bloatware I needed to remove off of the computer in the 1st place.
No, I would not recommend this to a friendIt seems to be working just fine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that Webroot works with both my PC and my Mac. It does not seem to throw out any unnecessary commands, and just does its job.
I would recommend this to a friendNot Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as I installed it on my laptop it continually asked me to upgrade. It would not completely remove problems without purchasing an upgrade. Then was a pain to remove.
No, I would not recommend this to a friendGreat program for laptop not for tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used this product for years on my lap top and desktop. Would not load on my tablet. The mostly bad reviews for tablet use seem to be accurate. Webroot needs to do some work in that area.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We appreciate that you have been a loyal and valued Webroot customer. We are also working to improve the experience for our mobile customers so that end to end experience is more fluid.
We are including an article for your review so that the installation process for our mobile customers is captured here, can you review this and see if there is a part of this process that might cover the specific issue that you're encountering? http://www5.nohold.net/Webroot/Loginr.aspx?pid=12&login=1&app=vw&solutionid=1548
If you still need help, please create a support ticket by visiting www.webroot.com/support and we will be glad to assist you further.
Regards,
Webroot Team
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not install this. They provide it with the product, but just recycle what you can and trash the rest. Use Avast, AVG, Malwarebytes or a combination thereof.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this!
Didnt use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gut we use to work on our computers said that he didn't like this software so he installed a different one. I never used it so I can't truthfully say myself if it's good.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Trendsetter, it is advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We apologize for any inconvenience we may have caused you.
OK but not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an OK product but I use Norton and will keep on using it. Only got it because it came with the laptop. Would have like a credit instead of a gift card for something else.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .LongTimeCustomer,
Thank you for writing this review for us. We would advise doing some research into the differences between Webroot and Norton. We scan much faster, have excellent support which is free, and do not take up your hard drive with unnecessary definition space.
This product would not install on the MacBook Pro.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since even the Geek Squad could not install Webroot, they suggested a different solution. In the process of exchanging I also got a refund because the MacBook was on sale.
No, I would not recommend this to a friendToo Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came with my machine for free. I was told it was for a year, but it expired less than six months and they want me to pay $45 for another subscription. I do not think so!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .ScooterPie,
Thank you for taking the time to write this review for us. When offered Webroot from best buy you must install the product immediately.
We also offer ongoing promtions for new and returning customers to lower that price for you. We hope you will reconsider using Webroot in the future. Please do not hesitate to contact us if you have any questions.
Forced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was forced on us because it was free. Never even opened the case and have zero intentions of every using it. Past experiences say Webroot misses more than it catches.
No, I would not recommend this to a friendI all ready had this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I all ready had this product and do not know why Best Buy policy was to purchase Webroot for something I all ready had. Webroot is great thing to have but I question Best Buy's policy.
No, I would not recommend this to a friendNeed to activate immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy until you really need it. I didn't need it right away but I started receiving emails telling me that it was already expiring 1 year after the purchase date.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .These Best Buy subscriptions begin on the purchase date.
Best Buy can be reached directly at: 1-800-433-5778.
SocialCare@Webroot.com
-Webroot Community Support-
antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.came free with purchase. a little fed up with temporary programs, at least give the customer a full year, as a thank you for purchasing an expensive item from your company
I would recommend this to a friendBrand response from WebrootTeam
Posted .sanche,
If you purchased Webroot from Best Buy it is valid for a full year. If you received it for free with the purchase of another product, it is valid for 6 months. This is a promotion offered through Best Buy.