Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
no id
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.unable to use this product. The ID number you peel off doesen't peel off so that you can read it. so unable to install this product.
No, I would not recommend this to a friendbogus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been trying to load this into my laptop. I can't the security code ripped and I can't load it without that code. I have been trying to get help to replace the code. No help
No, I would not recommend this to a friendWhy bother?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No additional protection needed with Windows 10. And if you do decide to add additional software to supplement Windows 10, there are better products out there than this.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Stanley,
Windows 10 protections is not something that should be solely relied on. We would advise looking into what it has to offer and then choosing a security suite that meets your needs.
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got as part of laptop I bought. Installed on laptop and then on desk top and it knocked printer off line. Need to delete printer and reload. Hope it works Don't need the aggravation.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We are sorry to hear that you have not enjoyed your new security solution. If you are having difficulties with your printer and you suspect that it is Webroot that is causing the frustration. It may be worth contacting our support team to see if there are steps that can be taken to isolate and resolve the issue. Please visit www.webroot.com/support.
Regards,
The Webroot Team
webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had apple remove this product didn't like it and apple said i didn't need it anyway it was just slowing down my computer !
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .taspros,
Apple was incorrect in their statement that you did not need an antivirus solution and we advise addressing that with them. There is now malware specifically targeting the Mac system and you should always have protection on it.
computer not any better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't come in to get this it was part of a package. wasted a lot of money with geek squad,and my computer runs as bad as before I brought it in.waste of time and money.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .craftygrandma,
If you are having an issue such as this it would be best to reach out to our support team as we offer free support for all of our products.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
No protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the software downloaded and I had a virus a couple days later. My wife us on the computer and inappropriate ads started popping up. Glad the kids weren't on it
No, I would not recommend this to a friendvirus protection is very badd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this software its not even worth the money spent on it. better off with Microsoft Security Essentials and thats a Free one!
No, I would not recommend this to a friendCould not install it on my smartphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot SecureAnywhere Internet Security is good to have on our notebooks and other devices, but I was not able to install it on my smartphone. So make sure what you re buying
No, I would not recommend this to a friendWould not load
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't load and no support from company when emailed for assistance. So have no idea if product works and we are 80 miles away from the store where we purchased.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Steve, we're very sorry to hear you've had issues loading our Product. As long as you have the keycode from the box, all you will need is the link to download from Best Buy which I will provide here: https://www.webroot.com/us/en/home/products/geeksquad-dl
If you are still having issues installing your Protection, please reach out to our Support Team directly for further assistance at no charge: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Didn't use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Based on the advise of a friend who is a computer tech, I didn't install it. I am sticking with Iolo System Mechanic which I have used for years and served me well.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We are sorry to hear that you will not be using Webroot.
It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use.
I hate it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could only download it to my computer. It won't download to my phone like it said in the purchase. It has a default
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Landlocked,
Thank you for taking the time to write this review for us. If you would like to install Webroot on your phone you can locate our instructions for that at http://www.webroot.com/us/en/products/wsa-installer-download. Geek Squad can walk you through this process as well.
could never get it to work on my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product because the person that sold me the product said it would be useful but it would never work on my laptop. I have not gotten any use from the product.
No, I would not recommend this to a friendI am disappointed in my service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performance with this "new and improved" program they replaced my old one with has been markedly worse with freezes and delays I never had with my prior program.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We apologize for the issues you are experiencing. It would be advisable to reach out to our support team or Geek Squad so they can look into this for you.
webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this thrown in when I bought my Apple for a free trial period didnt notice anything when it expired I was told Apple computers don't get virus anyway
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please keep in mind that Mac specific threats become more common each year that passes: https://www.webroot.com/blog/2015/10/02/history-of-mac-malware/
Horrible software forced on you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a laptop and this was the free software they "suggested" I install as soon as I get home. No thanks I'll stay with the one if been using that I picked
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
Webroot is offered as a free promotion from Best Buy and you do not have to install it. They suggest you install it because they stand behind our product.
Horrible sucker buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not even know I was buying it. Thought it was free and part of the package. Didn't know I'd bought it until I got home and saw they receipt. I'd already thrown it awayl
No, I would not recommend this to a friendMessy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what purpose this product comes with free when I purchase a laptop computer. This Webroot Security messed my computer up and not worth to use it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If Webroot caused any issues on your Computer like you described, this is something that needs to be brought to the attention of our Support Team immediately:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
We deeply apologize for any inconvenience.
This would not start up when I put the disk in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like it. I finally got it to download then I couldn't get to my e-mail account. I guess it doesn't support Incredimail. I deleted it from the computer
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .kd295i6,
Webroot will not prevent you from logging in or using your email. This sounds like an unrelated, or threat related issue. Please reach out to Geek Squad or Webroot support for assistance and we would be happy to take a look at this for you.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Virus within first month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot was recommended by Geeks. My first time to use, and it will be my last. I got a virus during my first month. Product does not protect your computer.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize. Any issues concerning Threats should be dealt with through our Technical Support Team directly:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-