Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Better Products out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I deiced to give this a try since it was free, now understand why. I went back to using my old software it had many more features and suited my needs better.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .KMW52,
We are sorry to hear that you will not be using Webroot. We offer the product as a free promotion from best buy to acclimate customers to our product and the way that it functions. Were there specific features that Webroot is missing that you were looking for? Please do not hesitate to submit any ideas at https://community.webroot.com/t5/Ideas-Exchange/idb-p/Ideas.
Did not want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program was part of a package that I did not want installed on my computer as I had an existing 3 yr contract with McAfee. I did not install the program
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We are sorry to hear that you will not be using Webroot.
It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use.
More crapware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not like we don't already have enough garbage loaded on our computers when we buy them. Now they're pushing this garbage. More junk in the land fills
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Didn't install it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Asked a friend who works in IT if i should install this program and he said don't even bother. All it will do is slow the computer down and doesn't catch many threats.
No, I would not recommend this to a friendproduct would not download even with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product key came off the back. Geek Squad had difficulty installing it from online. It came with many error messages.
No, I would not recommend this to a friendDoes not perform as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upon installation my computer ran extremely slow. I uninstalled the software as I already have another security program installed. This was a complete waste of money.
No, I would not recommend this to a friendSolved my problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from the techs at the store. The service was fast and reoasonable priced. All queztions were answered promptly. I would recommend this service to others.
I would recommend this to a friendWorks fine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my software 30 days age and just received a message from the Geeksquad that my Internet Security Program will expire in 30 days. If I don't renew, bye bye!
No, I would not recommend this to a friendWhy does Best Buy still offer this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received this with iPad purchase. Not sure why. They said I could use it on Windows 10 machine. I believe in Windows Defender so this went into the trash.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We are sorry to hear that you will not be using Webroot.
It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use
Um
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never recived this product. Told my husband I got protection for our son laptop, called an was told it's programed in the laptop?
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The code was placed under a very sticky sticker and peeled right off when I tried to access it, it was totally unreadable. Therefore, the product was totally useless.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Best Buy will be able to assist you with a new keycode. They can be reached at 1-800-Best-Buy or at BBYS2Support@bestbuy.com.
Mike R
Webroot Community Team
could not download onto tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was given this when I purchased my tablet and had to call 3 different numbers and finally found out you can't use it on the tablet. Waste of my time and the product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .You can use it on a tablet. What kind of tablet are you using? Please come over to the Webroot Community (community.webroot.com) and we will get you set up. :)
Mike R
Webroot Community Team
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad it was given to me free with my laptop,because it did not work well. I uninstalled it and put one of the free ones online,it works great.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Unneeded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You don't really need this unless you have a habit of downloading and installing random things from email or the internet. Just make sure you have a network firewall.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot gives you advanced protection from phishing scams and a multitude of other threats. Please let me know if you would like a trial when you get an infection (communitysupport@webroot.com).
Mike R
Webroot Community Team
not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not happy we got a virus on our computer using webroot not good
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I apologize for the inconvenience. 1-800-Best-Buy can assist you with that. Also, Webroot provides free advanced malware removal.
Mike R
Webroot Community Team
Gives to much access to BestBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We installed this on one unit and decided to remove it and not install it on the others, it gives to much control/access to BestBuy to our systems.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere does not give Best Buy or any Organization control of your System.
Please feel free to reach out to us directly if there any other concerns we can help address.
SocialCare@Webroot.com
-Webroot Community Support-
Unusable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since my device doesn't have a DVD drive I am unable to load the software. I didn't realize that the associate didn't sell me a downloadable software.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Choosymom,
Every version of Webroot is able to be installed by downloading. You must navigate to http://www.webroot.com/us/en/products/wsa-installer-download to download and install the product on your machine. You can also reach out to our support team or Geek Squad and we can assist you with installing it.
I can't get it to download.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charged way too much for the service., and can not get webfoot to download. I think I may have had unnecessary charges. It was my first time using the Geek Squad.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We are very sorry that you have had difficulty with the installation process. Please contact the Best Buy Assurance Center at 1-800-433-5778 and provide them with your phone number and they should be able to locate the information required as well.
Regards,
The Webroot Team
Poor Web root results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Web root wouldn't install properly and ruined my computer. I had to take it to Staples and the Easy tech people. I will never use the Geek squad again. John Pflug
No, I would not recommend this to a friendDud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed on my new laptop and it may be my problem. Conflicting with mcafee that was steady on system and then thinks my audio files are a threat.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is designed to work alongside other AntiVirus software running on your Computer. If you believe there is an issue with Webroot misidentifying files on your system as threats, please reach out to our Support Team directly:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp