Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Forced upon me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was given to me at the checkout when I purchased a laptop. I had no use for it so I tossed it in the trash as soon as I got home.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We do apologize for any inconvenience we may have caused you.
It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Pointless if you have a Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't pay for it since it came with my Mac but there was no point in using it since Macs already have all the protection you need
No, I would not recommend this to a friendNot good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what you're talking about. If it's the Asus laptop we bought from you earlier this year, it;s been nothing but trouble.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Jerry, we sincerely apologize for any issues you've encountered with your Asus laptop.
Our Support Team is here to help. Please feel free to reach out us directly so that we may resolve all of your concerns/questions at no charge.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy said this is better security protection then the MacAfee that was on my computer when I bought it.NOT!!!!!!! Got a virus in 2 days.THANKS
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We apologize for the frustration that you experienced. We have seen from time to time when subscribers switch from one vendor to another that an infection surfaces rather immediately. One of the reasons for this is due to the way malware is written and how it is discovered. Malware writers have a variety of techniques that they employ in their arsenal against unsuspecting and unwitting consumers. Many times a piece of code will not be seen until a new AV that uses different methods of detection is put on the system. This may or may not have been the case in your circumstance. It is hard to tell from the general statement made, however, traditional AV programs can sometimes miss newer variants of threats that rapidly propagate in the wild. Our software uses a different method that traditional signatures to determine threats and therefore we can detect threats more quickly than some vendors in the security industry.
Regards,
The Webroot Team
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible "free" anti-virus software they give you to try to get you to buy a subscription. Does this really work on anyone anymore?
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
It wiped out all my Passwords.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am required to reinstall Passwords on most of my Sights each time I use them. Some want a New Password each time I go to use them!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .SilverFpox1,
Webroot will not remove your passwords on your system unless you have selected it to clean all of your browsers and remove the passwords. This is not done by default. We advise reaching out to Geek Squad to assist you with this.
Didn't install it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for free at Best Buy when I purchased a laptop. Didn't install because it not rated as a very good security package compared to others.
No, I would not recommend this to a friendCauses stalls and crashes with mcAfee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The minute I installed it with 8.1 windows it started causing major hang ups, stalls and conflicting with the McAfee that came with the win 8.1
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot was built to work alongside McAfee and other security programs. Please contact support so they can resolve the conflict.
Geeksquad: http://www.webroot.com/us/en/home/products/geeksquad-dl
Webroot Support: https://www.webrootanywhere.com/servicewelcome.asp
Mike R
Webroot Community Team
Costly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good till you don't have to renew the membership. Its membership is costlier than Mcafee and also limited to 3 devices only.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We offer subscriptions ranging from 1 to 5 devices depending on what your needs are.
https://www.webroot.com/us/en/home/products/compare
Any pricing questions can be answered by our Sales Department directly:
Sales Number: 1-866-612-4268 M-F 7am−8pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Working very well on all 3 PC's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caught several malware invasions - much better than other simiiar products like Norton and Macafee Using Webroot together with MALWARE Bytes
I would recommend this to a frienduseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 months after purchase had to spend another $289.00 to fix my computer because this product didn't do anything but "act like" everything is ok!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I apologize for the frustration and for the money you spent on computer repairs. In the future, you can use our completely free technical support or advanced malware removal.
Support Number: 1-866-612-4227
Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp
Mike R
Webroot Community Team
apparently doesn't work very well as I had a virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad set up. The moment I opened at home, it already had a virusvirus. So have no heart to even use my brand new computer nownow. :-(
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues and never was able to get it installed and functioning properly. Ended up throwing it out and buying Norton.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Jack, our Award-winning Support Team is always available to assist completely free of any charge.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Warm Regards,
Josh P.
Digital Care Coordinator
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not even worth it to add to your computer if it even downloads. I would just get another version of the internet security software.
No, I would not recommend this to a friendNever used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They try to push something thatcyou don't need, when this happens I just refuse or ignore the "promotion".
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly didn't really bother opening the product so I really don't know how it works. But I appreciate that it was free.
I would recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Secure Anywhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whether you have a PC, Mac, Android or iOS device — or regularly use up to three of them online — defend them with Webroot.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Shorty2015, were there any issues you encountered on any of your devices that caused you to give us a lower rating for your Review? We would be happy to assist you with any issues or concerns communitysupport@webroot.com
-Webroot Community Support-
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just get malware bytes this thing isnt worth the time of install.
No, I would not recommend this to a friendDo not buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The heading says it all. This product is absolutely useless. That's all that needs to be said.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We are sorry to hear that you are not satisfied with our solution. Is there a specific issue that you encountered that we can help you with? Webroot Internet Security is a set it and forget it solution. There are technicians at Best Buy who are eager to assist you with any issue that you might encounter. They can be reached at 1-800-433-5778. If the case needs additional help from Webroot, they will escalate your case for you so that you do not have to wait on hold.
We look forward to assisting you further.
Regards,
Webroot Team
Not as advertized
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Package says 1 month, title on this page says one year. Install something else. There are plenty of free options out there.
No, I would not recommend this to a friend