Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Didn't install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a freebie that came with the PC and I didn't want to install it windows defender works just fine for me
No, I would not recommend this to a friendStop E-mailing me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software does nothing. Bit Defender is the only program I have ever used that actually stopped a real virus.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Dane, we apologize if you did not want to use our Software included with your purchase. Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
I'm now locked out of my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having read Webroot put on my laptop I can no longer use it I have to bring it back in I don't know when
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Ronna, we deeply apologize.
Please contact our Customer Support Team at your earliest convenience for assistance:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
No clue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no clue if it's really working. I think it's very hard to understand on how to use. I Think I will buy something else
No, I would not recommend this to a frienddid not need this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was annoying and blocked some applications; I unloaded it almost immediately and returned to my AVG subscription.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .You can manually determine if you want to allow or block a file by following these steps:
1. Open SecureAnywhere and click the gear icon next to "PC Security."
2. Under the "Block/Allow Files" tab, select "Add File."
3. Browse for the file in question, and click Open.
4. You can now manually determine whether you want Webroot to block this file or allow it.
If there are still any files or programs you believe are being blocked, please contact us directly communitysupport@webroot.com
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to work. It's still not on my computer. I wish i would have gotten a different security protection
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Whiskey1only,
We apologize for the issues you have experienced. If you are unable to get the program to work, it would be best to reach out to Geek Squad or our support team and we would be happy to help.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
can't use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when peeling off the strip to reveal the keycode the peel took part of code with it and I haven't been able to activate it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hi,
On the box , there is a code that starts with the letters "WBR". If you make contact with our Support Team and give them this code, they'll be able to give you your keycode.
Here are the contact details for the team:
UK: 00 44 870 141 7070
US: 866 612 4227
Online (E-Mail): https://www.webrootanywhere.com/servicewelcome.asp#
Webroot Community Team
Mark M.
too difficult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to install the programmingng on a tablet but the directions were to complez so i didnt bother to install.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are sorry to hear the problem you have experienced installing Webroot on your Tablet.
If you email us your key code directly, we would be happy to assist you with getting your protection installed successfully on your Device: communitysupport@webroot.com
Or please reach out to our Technical Support team directly for assistance:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
not stong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.slowed my computer down substantially I had to have my computer engineer come out and fix it - delete it off of the system
No, I would not recommend this to a friendBloat ware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unnecessary bloat ware if you're on a Mac. I can't speak for windows users but it's pretty useless on Mac.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to our Support Team if you encounter any performance issues.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Regards,
Josh P.
Digital Care Coordinator
Didn't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The software came with the lap top, but I added a better security software which won't expire in a few months.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend, I find this software uses a lot of resources. There a better antivirus software is out there
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Being in the cloud has a lot of benefits. Your computer does not have to routinely check to see if there are updates as it is all done in real time right when the scan begins.
We apologize if that was your first experience with us. Our Support Team is always here to help.
Webroot.com/support
STAY AWAY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS A HORRIBLE PROGRAM USE BASICALLY ANYTHING ELSE... IT IS LIKE 1 STEP UP FROM NORTON THATS HOW BAD THIS IS!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Kelso,
We apologize for the issues you have experienced. Could you please provide more information about the issues you are seeing? It is best to reach out to Geek Squad or our support team for assistance as we can remote in and resolve these for you free of charge.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
It was forced upon me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't want it. I said no. The guy said I had to take it, so I did... and when I got home I tossed it away.
No, I would not recommend this to a friendhaving a problem downloading it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to take it in to Best buy to have them show me how to do it...works great on my computer but tablet is not loading easy
I would recommend this to a friendContinues charging after cancellations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot continues to charge you even after cancelling.
No, I would not recommend this to a friendAwful purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Webroot @ the recomendation of Geek Squad. Five weeks later I had a complete infection disaster.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for your first experience with our Product. Any issues involving threats should be reviewed by our Technical Support Team directly to ensure complete remediation:
Support Number: 1-866-612-4227 M-F 7am−6pm MT Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hard to work with It seems it will not stopped viruses ive already had one that was called Unknown by the geeks
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
If you believe you are infected please reach out to our support team. We offer free assistance for our products and are well equipped to handle any threat related issues that arise.
Kind of a waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for free for 6 months with my laptop. It's a waste since there are free versions that don't expire.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
does not work on all computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad installed it on my MacBook Pro and then had to remove it because they said it was making it operate slower.
No, I would not recommend this to a friend