Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see a need for this product as windows defender takes care of our needs
No, I would not recommend this to a friendOnly got it because it was free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this product. It came with my Apple MacBook Pro.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Viruses are always written for a specific platform. A virus written for Windows can only run on a Windows machine. Now consider that the aim of a computer virus is to spread to as many other machines as possible, much like the common cold spreads through the population when we hit winter. Attackers are obviously going to most often target the platform that the majority of people use in order to get the best return from their attack. And that platform happens to be Windows. Mac systems do still have vulnerabilities; however, they are not exploited as often as Windows is. That being said, there are plenty of threats designed for the MacOS, and that's where Webroot will be valuable to you as a Mac user.
Weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the best product out there but best buy must be getting a ton to keep pushing it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Judging by the reviews and feedback from actual Geek Squad agents, they genuinely love the product. And no, they aren't receiving special compensation. :)
Mike R
Webroot Community Team
still can't figure it out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still can't use it. and am frustrated with not being able to get it installed on tablet.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hi Hollybell,
We're sorry to hear that you've been experiencing issues with installing the software. If you contact Best Buy's Support Team, they'll be able to help you with the installation process.
Best Buy Support Phone: 1888BESTBUY
Best Buy Support Email: BBYS2Support@bestbuy.com
Why?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once installed impossible to remove. Married to a bb executive!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you are concerned about having Webroot on your system, it can be removed by following the steps listed here: https://community.webroot.com/t5/Known-Issues-KB/Uninstall-options/ta-p/316126.
ended up getting kaspersky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ended up getting kaspersky don't think it did much.. not enough scan options..
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Au47,
You can change the scan options by clicking the gear icon next to "PC Security" and then click on Custom Scan. This allows you to scan what you would like to scan, the entire computer, or a specific directory.
Confusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not trustworthy, annoying and confuses because gives you so much messages...
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .rikmontes,
Webroot is designed to be as non-intrusive as possible. You should not be receiving any messages from Webroot unless your computer is infected. If it is you simply click "Agree" to remove the infection and that is all that needs to be done. If you believe Webroot is not working properly, please reach out to Geek Squad or our support team for assistance.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Good thing it is free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If this was not given away free I wouldn't ever have used it. 10/10 Uninstall.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
annoying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not a big fan of paying for security software i use windows defender for free.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry.
Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product came with the service I subscribed to. Seems to be working well on my computer.
I would recommend this to a friendvirus stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.virus stuff, really not necessary for a mac user!!
No, I would not recommend this to a friendcan't rate it because I couldn't get the code.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't review this product. Be careful when you peel the tag off to get to the code.
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you do not install it on your computer you will be bombarded with emails.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Terry, we sincerely apologize for the notification emails you have received.
Please contact Best Buy directly if you are still having the issue:
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Part of package deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This maybe a great program, but I did not install for using other protection.
No, I would not recommend this to a friendCan't say anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disk would not work. So much for that freebie. Sorry I didn't get to use it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If the disk would not work for you, you can always use the download link provided directly by
Best Buy: https://www.webroot.com/us/en/home/products/geeksquad-dl
Please feel free to reach out to our Support Team directly if you have any issues at all:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Never got to use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't load it up in a laptop, no CD slot to load. Not sure how we got that.
I would recommend this to a friendBrand response from WebrootTeam
Posted .If you have the keycode for your Subscription, all you will need is the link to download from Best Buy:
https://www.webroot.com/us/en/home/products/geeksquad-dl
Please don't hesitate to reach out to us directly if you need any further assistance loading your Security: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Feeling Harassed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do I use the disks??? Seems already loaded...hmmm who knows. Not very good.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Best Buy Enterprise Customer Care: 1-800-433-5778
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Not really needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not really need for my Macbook. Have not had any problems with viruses.
No, I would not recommend this to a friendIt is uncommon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always nice to get something for free but it is a gimmick to get you to buy in.
No, I would not recommend this to a friendNo no no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This anti virus has never worked right for me. I stay away as often as I can.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We apologize for the issues you have experienced. Have you tried to reach out to Geek Squad or our support team yet? We offer free support for all of our products.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp