Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
I'm glad it was free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried installing and followed instructions but could not install .
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for any inconvenience.
Please feel free to reach out to our Support Team directly for assistance installing at no additional charge: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not install the program since I already use a different program.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
We are sorry to hear that you will not be using Webroot.
It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use.
Not nedrd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't need the product use in house virus software by IT department
No, I would not recommend this to a friendTrash!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I told them not to load this trash on my computer, but they did it anyway!
No, I would not recommend this to a friendnot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.each time I loaded the software, computer would crash upon restart/install
No, I would not recommend this to a friendNot computer friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too many steps to install, program is awful. Wish it worked better.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sunshine,
We apologize for the issues you are experiencing. To install Webroot you simply need to download the program, open it, enter your keycode, and then click continue. If you are unable to do this, please reach out to Geek Squad or our support team for assistance and we would be happy to help.
no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it. Not sure if it's a good product for your computer
No, I would not recommend this to a friendcouldnt download to laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.couldnt download webroot to laptop cant read the number on package
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
If you are unable to read the keycode it would be best to reach out to our support team with the WBR number so we can locate that for you.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
I scratched the number off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I scratched the number off I couldn't use this
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We recommend reaching out to the Best Buy Assurance Program so that they can assist you further. They can be reached at 1-800-433-5778. Sincerely, Webroot Community Support Team
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not protect your computer well. You will be needing a different one.
No, I would not recommend this to a friendwas not able to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my computer man said it can not be loaded in the state of florda
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .The State in which you reside does not affect your ability to install software.
Please reach out to our Customer Support Team directly if you need any further assistance:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never use this, Ive always used my web provider for anti virus
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Fred, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Charges after 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't told it would be on a subscription charges after 6 months
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Nomi, our software is included free for 6 months with the purchase of a new device from Best Buy.
Any charge or account issues can be dealt with through Best Buy directly.
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an untested product from Best Buy, though could be better
No, I would not recommend this to a friendokay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use my local cable companies malware combined with microsofts.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Did you have a chance to use our Security, and if so were there any issues you encountered during use that we can help assist you with?
Its a MAC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned no need its a MAC built in security in Apple products.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Security on Mac products is more crucial now than ever before.
https://www.intego.com/mac-security-blog/10-years-of-mac-malware-how-os-x-threats-have-evolved/
not work for me at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good...this software shut down my pc....not even be able to start up.
No, I would not recommend this to a friendComputer did not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to trade in computer 2 times because of a hardware problem.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Drew, if the cause of the issue you're describing was our Security, this is something that needs to be brought to the attention of our Technical Support Team to address:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
We don't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don't use it, they give it away with everything you buy now.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Jeff, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We apologize for any inconvenience we may have caused you.
Waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a waste of money. Free virus protection on Microsoft.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp