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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1540 Showing 30,781-30,800 of 31,338 reviews
  • Rated 1 out of 5 stars

    Not sure why I need this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with a surface pro4. Did not need or want.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      TheGuz,

      Webroot is offered as a free promotion to acclimate customers to our product. You can install it on tablets that run Android as well as Windows 8 and 10 if its not a limited version of the OS. That means that you can install on Surface Pros, but not RTs. Webroot

  • Rated 1 out of 5 stars

    loading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't make this work, would NOT recommend....but it could be me.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi,

      If you'd like assistance with getting our software set up and running on your system, our Support Team would be happy to help you free of charge.

      Here are the team's contact details:

      UK: 00 44 870 141 7070
      US: 866 612 4227

      Online (Email): https://www.webrootanywhere.com/servicewelcome.asp#

      Webroot Community Team
      Mark M.Webroot

  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lame product for Best Buy to add value to any purchase!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize if you did not want to use our Software included with your purchase.
      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp Webroot

  • Rated 1 out of 5 stars

    Not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Windows 10 Defender makes this software superfluous.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      The Windows 10 Defender is a security included with Windows 10 to ensure that you are not going into cyber-warfare without at least a shield to protect yourself. Do keep in mind that it may not be considered a Full-Primary protection, as Microsoft has designed it to automatically turn itself off when any other AntiVirus is running on the System. There is more information on this specifically in this post on our Webroot Community: http://bit.ly/29ZEuoF

      Protecting yourself with Webroot is like having a Sword and full suit of Armor in addition to that Shield. Webroot

  • Rated 1 out of 5 stars

    Webroot Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used....go with McAfee, Symantec or Trend Micro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    came with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this product, I already have a virus that works fine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have my own security Norton and don't use anything else

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    Don't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just more bloat-ware that comes with the system. Don't need it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blah didn't like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    found this item useless didn't like it or use it much

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot Secureanywhere Internet Security (3-device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this, I would rather go with AVG.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize if you did not want to use our Software included with your purchase.
      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp Webroot

  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used computer 2 times and already have a virus

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We sincerely apologize for the issues you've experienced.

      Please reach out to our Advanced Malware Removal Team at your earliest convenience to review your System: Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Don't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the way it runs in the backyard of your computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but trouble with this since trying t install it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi,

      If you'd like some assistance with installing the software, our Support Team will be happy to help. There are two numbers you can use to contact them, one for UK callers and one for US callers. There's also an online option that uses email, via the link below.

      UK Support: 00 44 870 141 7070
      US Support: 866 612 4227

      Online (E-Mail): https://www.webrootanywhere.com/servicewelcome.asp#

      Webroot Community Team
      Mark M.Webroot

  • Rated 1 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product does not work ihave been back to BB 3 times no results

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Price is to high and cheaper else where

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not satisfied with many aspects of this product.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize for you not being satisfied with our Product. If you contact our Sales Team, we would love the opportunity to address any of your specific issues with our Product:
      Sales Number: 1-866-612-4268 M-F 7am−8pm MT Webroot

  • Rated 1 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have still not installed this. Actually had trouble

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not able to print using this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I do not like product, not able to use all of my drivers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It expired really fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It expired really fast I didn't really get to use it

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Mailk, these Best Buy subscriptions begin on the date of purchase. It also states the activation process on the back of the box: “In-store activation required. Term starts at activation. Don’t forget to install the product.”

      We deeply apologize for any inconvenience.
      Best Buy Enterprise Customer Care: 1-800-433-5778 Webroot

  • Rated 1 out of 5 stars

    terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible did not work at all woudl not buy again evr

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize for any inconvenience we may have caused.

      Any technical issues should be resolved by our Support Team directly:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 1 out of 5 stars

    Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a virus using this. I wouldn't recommend this.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize for any issues you encountered using our Software.

      Any issues related to threats should be dealt with by our Advanced Malware Removal Team directly:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

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