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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1541 Showing 30,801-30,820 of 31,338 reviews
  • Rated 1 out of 5 stars

    No thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given to me for free. I didn't ask for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't need as I already have virus protection. Threw it away.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not using

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decide to go with software that came with the laptop

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Leenohleen, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    Didnt want or need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a freebie that was added on. Never installed it

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Dacop, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    i dont like webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tossed it use avg pro its worth the money........

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    Can't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't use this CD as there isn't a CD Drive on this computer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unable To Download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this with my laptop but I'm not able to use.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Red415,

      We apologize for the issues you are experiencing.

      Can you please reach out to me directly or our support team for assistance? We would be happy to help you get this installed. You can email me at communitysupport@webroot.com or contact our support team using one of the methods below:

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rated 1 out of 5 stars

    would not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very much slowed the computer down when used,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why pay?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay for anti-virus? You can get a better product for FREE!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money, other s/w available in market, & cheaper too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    looks cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks cheap. will not even try the free subscription!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We are sorry to hear that you will not be using Webroot.
      It is generally advisable to research and use a product before writing a review. We wish you the best of luck with whatever security suite you decide to use.
      Regards,
      James G. Webroot

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT WORTH WHAT i PAID FOR IT AND I GOT IT FREE LOL

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skip it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many free items out there skip this simply not worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didnt care for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't care for this. wasn't as easy as thought. *

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not work well on windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fair for the 6 moths free, after the windows crash

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Setup crashed during install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well. Must be why they give it away.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      David, we sincerely apologize for any issues you've encountered.

      Please reach out to our Customer Support Team at your earliest convenience so that we can ensure to resolve the issue for you:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant even use it I am going back to the store...

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Mary, we're sorry to hear you're having trouble loading your Security.

      Our Support Team is here to help at your own convenience. No drive needed, no additional charge.
      Just Great Support: Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Best Buy Enterprise Customer Care: 1-800-433-5778
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind I have while on the internet.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      nubbin,

      We appreciate you taking the time to write this review for us. Was there a reason why you have given us a 1 star review? Generally, 1 star means that you had a poor experience whereas 5 means the experience was great. Webroot

  • Rated 1 out of 5 stars

    Don't like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this program and took it off.Hated it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize if you did not want to use our Software included with your purchase.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    No Opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product not installed as we use a different brand.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sandster, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

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