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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1551 Showing 31,001-31,020 of 31,338 reviews
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great security software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my laptop. I use my laptop at work and I feel that it keeps my stuff more secure! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worked well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked well, didn't have any complaints or problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    great item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is what we all need when buying a laptop for security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy to install internet security. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Super-small install. The program is under a megabyte and will download in under ten seconds on most internet connections these days. - Makes intelligent decisions without harassing the user. - Upgraded to for free for existing customers. - Very fast scanning. - Extremely light on the computer. - Doesn't bug the user at all normally. - Highly configurable for power users. - Works with other products at the same time. - Has a Mac version available in the same purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. I haven't had it but a couple months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well no problems yet, came free with the laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a mobile device where processing power is limited this works quite well. the remote database service makes me a bit nervous but considering the machine it is used on is only used for gaming services such as Steam and EA origins, It fits the bill quite nicely. Only time will see if it can stand up to it's competitors for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not As Great As Other Programs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the program, but I much prefer Norton that comes free with my internet service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased product for my new desktop no issues....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it says

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Does what it says. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with laptop purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Very easy to use and it came free for one year with the purchase of a laptop. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a life saver. I haven't had any viruses since it was installed on my computer. Great product!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good and Irritating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product with the new computer and when I installed it everything seemed to correct except it said it needed activation. After entering the key, it still said it needed to be activated. After calling Best Buy they told me just to bring the open box back to the store that it was probably just a faulty disc.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Nate,

      We apologize for the issue you are experiencing.

      The disk has nothing to do with the activation, the product should be activated at purchase and it sounds like they may have failed to do that.

      We would advise contacting our support team first and we can check the keycode for you, but you may have to go back to the store and have them activate it.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    This is decent security program

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this security software with the purchase of my new laptop. I have installed it and it does everything it is supposed to do. After one year you will have to pay to keep receiving updates for protection. I personally say it does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was a great add to the laptop that I purchased for my son. Easy to install and use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much needed add on. No worries about being protected or not. Easy to set up and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really don't know for sure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know, with stuff like this--you don't know if it's good unless something goes wrong. You see, so far, I've had no virus and/or malware to speak of and as a result, it may be due to the fact that I'm very particular about websites and places I visit or the webroot. Truth is, I don't think any of us can really know, unless it doesn't prevent it. Therefore, by default I give it an excellent, b/c I've not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works and was easy to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised to see the Best Buy team member add this with the purchase of my laptop. It wasn't an expensive computer, so it was nice to get the software for free. It was easy to install, and it seems to do a lot. I didn't have any trouble get it going when I was setting up the new laptop. I will have to pay after the six months are up. I'm not sure if it will be worth it, but it might be easier than switching to something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this software for my virus protection and will defiantly renew when it expires!

    I would recommend this to a friend
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