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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1556 Showing 31,101-31,120 of 31,338 reviews
  • Rated 5 out of 5 stars

    Great product for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased webroot when I got my laptop. I have used the security on my pc for over a year now and compared to other products, I felt this was the best for the price. It is definetly work it's price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not too familiar with the product because technology isnt a big part in my life. But this product works great for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software protects my desktop pc and my Ipad. I used the free trial and recently purchased a year additional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 6 months of free protection with the purchase of my laptop. Great bargain and I can't complain about that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This was suggested to me by the Best Buy salesman.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had much time to use this product, but it installed fairly easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a free gift with my purchase of a business Surface Book. I'm going to use it on my personal laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot with endless resources at our fingertips

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot customer service has been great. We have had a couple issues with our new laptop that were corrected within a short period of time. Just renewed the product again. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great add-on to the Surfacebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Microsoft Surfacebook and this program came with it for free, and I think it's a good bundle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Six months not twelve

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a devil of a time getting this loaded onto my tablet because within the past year I had previously used Webroot on my laptop. After everything was loaded I ended up having to change passwords on both the downloads. Also the second Webroot system that I purchased for my tablet is only for 6 months not a year. So far it seems to work okay for a security system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know much about anti virus software but It was going to do the job aaand thays all that mattered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave 4 stars because it came with a new computer purchase and I've never used it, no need for it..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad, a little clunky, I prefer norton anti virus more, it was nice that best buy gave it out for free.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      DenK,

      Thank you for taking the time to provide us with this feedback! Weebroot is currently the fastest antivirus available so it should not have an effect on the performance of your PC. I would advise reaching out to our support team so they can take a look at this for you.

      Regards,

      James G. Webroot

  • Rated 4 out of 5 stars

    Does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on for your laptops. Keeps it secure, and doesn't create too much lag whIle it's working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came with my new laptop computer. I have other security software that I use on my desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WebRoot's SecureAnywhere is effective at providing anti-virus and malware protection, but it can be annoying when asking you to install the password manager feature on your browsers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect the outside and inside of the computer.this one only covers one so buy the other one too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good anti-virus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an anti-virus program that was offered to me when i purchased my laptop free of charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    got it for free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for free slowed my computer down, had to uninstall it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excelllent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. This product lasted me for many years and I still use it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does Not Seem Very Robust

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is recommending this now, which is why I purchased it. However, it does not keep viruses or spyware out very well, which is...well, the whole point! It does allow you to load the software onto 3 devices, but as I said, it's not very effective. After 4 months of owning it, I had 31 viruses and 2 Trojan horses on my brand new laptop.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Jenean,

      Who was it that told you that you had 31 viruses on your computer? Did you pay to have these removed? This is likely a scam and we advise pursuing a refund. Webroot works well and offers free support for all of our products. Webroot

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