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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31340 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1565 Showing 31,281-31,300 of 31,338 reviews
  • Rated 5 out of 5 stars

    Webroot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I was able to get this webroot with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product for protection. I use it only once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for people who view the internet a lot!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a wonderful software protection for any device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Internet Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with viruses since I've been using this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Antivirus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great antivirus program for my Macbook Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was looking for some good anti virus and found it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Previous experience, great pr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brock excellent. Knowledgable, pleasant, courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter's computer. Great security.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an okay web security program. However for free you can also find Avast and CC Cleaner which I find to be better programs. Not bad for what it is however.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't know really

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software came bundled with my laptop. I installed it and then uninstalled it after the 3 month trial. I haven't really formed an opinion on it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Virus Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really couldn't put it on my laptop because it doesn't have a couple drive, and it is very difficult trying to go through the website to install it.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Jelly,

      I apologize for the issues you are experiencing while installing.

      When installing from the website you need to choose the proper product and start the download at http://www.webroot.com/us/en/products/wsa-installer-download. Once the download has completed you need to open and run the file, then input your keycode when needed. A scan will start and when it is done you are all set.

      If you are unable to do this, please contact our support team and we would be happy to look into this issue for you.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 3 out of 5 stars

    Kinda hard to work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally preferred Norton but was given this, it's not bad would deft suggest this to some one who can come up not knowing where to start

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item isn't entirely necessary considering Windows 10 comes with security built in. Haven't used it but it's good people can have it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It works...I think

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the service is cloud based so the virus definitions are always up to date. My concern is that I have had malware get through that locked up my computer and I had to disconnect from the internet and reboot. This has happened five times in the last month so my confidence is not what it was when I first got this product back in April 2016. I'm planning on stopping by the geek squad to get a computer checkup.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Rich, we understand your concern and appreciate your feedback.

      No need to have the Geeks review anything, our Award-winning U.S. based Advanced Malware Removal Team can remotely review your System and be sure to remove anything causing trouble.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 3 out of 5 stars

    Good anti-virus protection.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the software works well, the Webroot support staff is poor. If you encounter a problem, it is difficult to resolve it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the tasks I do, did not feel much difference between the laptop that has this product installed and the one that does not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no comment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it was included together with the laptop I bought. I have to give it shot. Some say it is actually the virus itself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus product is the worst bestbuy sells. The company will not even product a product for independent labs to test.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Virus Issues so far!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded the software without problems. No evidence of viruses or malware to date so I suppose the software is doing its job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Interface

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big fan of the user interface. Not very user friendly. This came free with my pc purchase and have since removed it.

    No, I would not recommend this to a friend
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