Customer Ratings & Reviews
- Model:
- 8099128
- SKU:
- 6305304
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value Webroot SecureAnywhere Internet Security for its ease of installation, reliable virus protection, and overall performance without compromising their computer's speed. They appreciate that it comes free with certain purchases and offers satisfactory security features. However, some users have concerns about compatibility issues, potential slowdown of their computers, and the relatively short subscription length of six months.
This summary was generated by AI based on customer reviews.
Watch out for auto renewal!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Watch OUT! Webroot is a great product but they have a nasty auto renewal feature at 3 times what you pay for the original box! watch out!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .efrombrier,
When you purchase Webroot you are notified of automatic renewal and given the ability to opt out. We also send multiple emails throughout the life of the product notifying you of this with the ability to opt out at any time.
A truly dreadful product - avoid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was given a 'free' trial of this product with my apple purchase. I now deeply regret putting it on my computer. It requires registration each time the computer is switched on and it has proved impossible to uninstall. The pop ups asking me to register occur every two minutes. The company's goal would appear to be to make it so difficult to remove that you opt to renew. Whatever you do, avoid this truly dreadful product.
No, I would not recommend this to a friendnot recomend webroot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought a new desktop and was given 6 months free loaded it and it kept making my web pages freeze wouldn't let anything download . It's a headache wouldn't pay a plug nickle for it or use it it kept wanting to remove stuff it thought was a virus and it wasnt ... wouldn't give it to my worst enemy!!!!!!! after I got rid of it things started working and downloading right.
No, I would not recommend this to a friendNot what I use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried this before and with it only being a short term trial it is more hassle than not
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Fonseange,
Thank you for taking the time to write this review for us. Webroot is offered as a promotion from Best Buy to acclimate customers to our software and what we offer.
Internet Security
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came free with my new Asus laptop transformer. Not going to keep installed.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Warzbuy,
Thank you for taking the time to write this review. We would advise taking some time to use the product before uninstalling. It is incredibly light and if you have an issue our support team can help you resolve it for you free of charge.
Roots Security
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software has been in the uprising. It will be worth the pay
I would recommend this to a friendBrand response from WebrootTeam
Posted .Is there anything we can help assist you with in regards to your Security?
communitysupport@webroot.com
-Webroot Community Support-
better than no protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was free with computer..web based system...not renewed.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Worthless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software is useless with Windows Defender being offered for free and activated upon installation of Windows 10/11. Only people who don't understand computers will install it.
No, I would not recommend this to a friendNot able to use since day one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a brand new laptop and the customer service rep sold me this anti virus program which its a disc and my laptop dont take CD's now Im stock with a computer almost a year and used it only once because it has a virus waste of almost $1000
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Beba, you can use the download link provided by Best Buy if you can't use the CD.
https://www.webroot.com/us/en/home/products/geeksquad-dl
Please feel free to reach out to our Support Team directly if you are still experiencing issues:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
It's the worst excuse for a computer security ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless. Don't waste your money; although I know Best Buy throws a years worth of coverage in your purchase for free. You will end up paying in the end. Norton is what I have always used. Don't fall Best Buy's Webroot.
No, I would not recommend this to a friendNot what I needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little embarrassed. I got confused while purchasing a new system and was "sweet talked" into buying this. After I got home I realized I had an existing virus program with additional licenses available.
No, I would not recommend this to a friendNot impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't do anything and was a pain to set up because you have to uninstall MacAfee and I think it makes your computer run slower! I say stick with MacAfee and you never have to think about it!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Nita,
There is no need to uninstall McAfee to install Webroot. If there is a compatibility issue it is because of McAfee. We are totally compatible with other Antivirus programs. If you compare Webroot to McAfee in terms of speed, we win by a long shot. Our product is currently the fastest antivirus available on the market. We would advise reaching out to Geek Squad or our support team if your computer is running slowly after installing Webroot.
Don't Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful product. Updates get installed even when the product has not been installed. Hate, hate, hate it.
No, I would not recommend this to a friendDidn't get what I wanted.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't make the mistake I did. Be sure you get the CURRENT version if you buy in store. I was sold last year's version. I like to have the disk and not download the software.
No, I would not recommend this to a friendNo Way
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ccx ccjbfhjn be hjknb j gujg vttyij nkiilvgbbryjjkb ftuikbbbfj
No, I would not recommend this to a friendHave not used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a one year subscription and then "pay up for more" I have and industrial version from my job..for free.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .ITORS,
Thank you for taking the time to write this review for us. We are sorry to hear that you will not be using Webroot and hope that you will reconsider in the future.
Very bad virus protection.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the worst virus protection that best buy has to offer. Don't buy this buy AVG.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated the highest against top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Trow Away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used It Once.. Never Again,,,,,As I said USELESS .
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .tearcode,
Can you please provide more information about the issues you have experienced? You are entitled to support through Geek Squad as well as our own support team for any issues you have.