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Customer Ratings & Reviews

Your price for this item is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 541 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the 4.8 Cu. Ft. 27-Cycle Top-Loading Washer's excellent cleaning performance, large capacity, and ease of use. Many also appreciate its relatively quiet operation and the compact size. While some users find the spin cycle noisy or occasionally problematic, the positive feedback on cleaning, capacity, and user-friendliness outweighs these concerns. The attractive color is also a frequently cited plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 541 reviews
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our washer for about a month and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best we have used love the water access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, huge washer drum for big loads love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever load clean and fresh. Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped us out a lot and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it does the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, great machine... glad we went this way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noise, but overall good. Love it!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    does not work well in rural areas where haul water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not work well in areas where water is limited. A regular machine would work so much better. Guess you learn from your mistakes. I wish the salesman was more knowledgeable and could have informed us better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty to look at

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud when washing. Creaks, klunks water draining is also loud. If it wasn't going to be such a hassle, I would have returned it for something else. I feel my front load did a better job cleaning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not getting the job properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying any clothes that gets thrown in here is generally not soiled at all. So can’t comment on how well it gets really dirty things clean. That being said, for some reason everytime i’m about to wear something that has been “washed” in this washer, theres mysterious marks/stains that were never there before and require a rewash which often time fixes that area but creates a new area. I’ve never had this issue before with a washer and i’ve only had this one a month. (I also use the matching dryer for this washer) Also, this is definately not a quiet washer. It makes very loud clicking noises whenever it starts and stop filling the tub with water, which happens quite often with these “high efficiency” washers. Overall, i’m definately disappointed with this Whirlpool product. I specifically went for a Whirlpool as thats normally my go to brand, but will be replacing this washer with different brand and possibly signing off this brand for a while as quality seems to be headed down.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We are sorry you are unhappy with the design of the Washer. The Department of Energy standards state how much water any water-based appliances can use, and our washers meet all of their stringent guidelines. We would recommend balling up the clothing similar to the size of a soccer ball, and place around the agitator one at a time. We would also recommend stacking it up so it is around the sides and the agitator plate is visible with all of the clothing around it. Do not fill up past the 2nd to the last row of holes in the basket to help avoid overloading. The bulky cycle will allow more water to enter the tub, but will not spin on the highest spin setting. We are sorry that you are unhappy with the design, and can note your concerns. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Does NOT last

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this washer for about a year and a half now and up until now it's worked great! But now it doesn't work at all. There was a failure between two of the control boards. Basically it's going to cost so much to repair, we'd be better off buying a new washer. We purchased Whirlpool because we though it was one of the better brands on the market but after it only lasting over a year and a half that's definitely not the case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good, but leaves residue.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good looking washer, but if you are washing black clothes it twists them such that the detergent can't escape in the rinse. So much for using less water.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Washer is not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not like this washer at all. it spins around before water is even added. takes to long to wash clothes

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey 1234, we value your time and would like to look into the concerns with your washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Poor Quality not durable at all.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great product. Very poorly made product the dryer was horrible as well I had both of these products for less than two years, and they have both gone out. The repairman said it was the motherboard to be exact.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look very cheap would not buy again. Noisy my kenmore ones were much more durable and quieter

    No, I would not recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the matching set less than a year ago, the washer spin cycle is supper loud and is getting louder by the day, the washer touch pad goes in and out. Definetly purchase the extended warranty you will need it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      AuggieDave, thank you for your review.

      We’re truly sorry for the concerns you have with your Washer. We’d be more than willing to discuss your review with you further. To do so, please respond back to this email address, [email protected], with your name, phone number, street address, the model & serial number of your Washer, as well as the date of purchase.

      We look forward to hearing from you.
      Thank you,
      Whirlpool® Social Care Team WhirlpoolBrand

  • Rated 3 out of 5 stars

    Noisey product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very noisey washer. Glad it is in the back area of the finished garage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Look elsewhere.....

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would whirlpool make this lid completely plastic??? We had this washer for less than a year and it started cracking at the hinges... Eventually the entire corner of the lid broke off. AND YES, the lid ajar function stopped working rendering the washer completely useless. Now we have a very large , very expensive paper weight. Whirlpool sent a drier lid for repair, a DRIER LID!!! We have been without a washer for 3 months, and Whirlpool doesn't seem to take customer service seriously... I will ABSOLUTELY NEVER buy another whirlpool product again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke before completing 18 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is "proudly american" at its worst. The machine has sensors to check for load wait and imbalance, which is great because it wouldn't be overloaded. And it has a bedding/bulk program which we had to use regularly. Still, after less than 18 months the transmission broke, repair is $750, and because the entire thing only had 1y warranty, I'm left to buy a new washer after only this time. Ridiculous. I'm going to a brand that has confidence in their own products and offers 2y warranty or more. Whirlpool never again.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey plopes, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Less than impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give this 5 stars. I use tide pods to avoid “too much detergent” but my clothes still come out with soap scum all over them. I even use the extra rinse option. So for that, I leave my less than impressed review.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Jess, We value your time and would like to look into the concerns with your Whirlpool® Washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand