Customer Ratings & Reviews

I was looking for a washer that looked good - I know, not something you'd likely hear often about a washer or dryer but it was important to me as our laundry room is connected with our kitchen. We also leave the door open for natural light so it was important to get something that looked good. As far as washes are concerned - everything seems great. I love the load and go feature with the large bin to hold detergent and softener. Long gone are the days of having to refill or throw in detergent pods. Literally just load and go. I do like the ability to connect it to wifi so it lets you know when your wash is done. There's also utility presets for when you need to run your wash to clean itself. And I was worried that the touch screen would be clunky and slow but I'm happy to report that it's actually quite responsive. Love that you can also create favorite wash types so you can quickly access them. Just click the heart icon and choose your wash and boom. This thing is also quiet! Which is perfect as I said earlier our laundry room is directly next to our kitchen where we spend a lot of our time hanging out and entertaining. So if we did need the wash going, it wouldn't be annoying. Really happy with this washer overall and looks great with the aesthetic of our home.

It’s amazing how quiet and smooth the Washing Machine operates. It’s large enough to wash my Bedroom quilt and did a beautiful job. It’s a wonderful Replacement for our ageing original GE that came With the house 23 years ago. A joy not to deal With the old Agitation Tumbler. Saving up to replace The dryer to the matching Whirlpool. I know it will be Amazing too!

The washer does a great job and I really like the hi tech display and control panel. It is easy to use. For most loads, all you do is select what to wash and how to wash. You have the option to change settings when you want. This model has 2 bulk dispensers and both can be configured for detergent. This allows 2 different detergents to be available without having to measure for each load. I like the APP informing me when the cycle is over. I am still learning about all the things it can do, but I am a fan of the user interface, particularly the consistency between the washer and the 9620 dryer.

All positives on wash and cycle options. Two improvements are the touchscreen has no backlight for where buttons are in dark when machine is off. Program cycles can’t be saved with no auto dispense of detergent when this mostly excellent feature is enabled. Each time the preferences need to be adjusted in addition to the favorite. If purchasing again, I’d probably buy the electronic button version instead of the touchscreen on the door. Less bending and more intuitive with easier feel in touch.

RE:Whirlpool - 5.0 Cu. Ft. High Efficiency Front Load Washer with Steam and Load & Go XL Dispenser - White I love this washing machine! It is quiet; efficient and does an outstanding job at cleaning clothes. AND it is my understanding the it is made in the USA

The washer is quiet when in use and it looks that it doesn't use that much water but clothes still come out clean.

This machine washes great and has a fantastic load capacity. The digital panel takes a little getting use to. The preload of both detergent and fabric softener is very convenient and avoids over pours and having to take the bottle off the shelf. The clothes come pout clean and so far zero smell to this front loader

I was really worried about the digital display on these being clunky and hard to use. But I have to say I’m really impressed with the interface and ease of use. I much prefer the digital display to the traditional dials with too many options. The machines work very well, just as my past Whirlpools have. We actually bought LG first and did not like them, so we replaced them with these. If you’re on the fence, I’d definitely suggest you buy these, especially over the LG or Samsung.

Love the front loa. Will be easy to reach for the clothes. It is huge for plenty of clothings.

Works like magic. We love it and would never want anything else.

Gets my grimey close clean. best I've ever used. And the app is really good too

Nothing but great experience with this Washer, I love the load and go features and the speed wash options. Being able to control it for my phone and get the reminders when laundry is done is very helpful.