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Customer Ratings & Reviews

Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless steel-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 910 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 910 Reviews
  • Rating: 3 out of 5 stars

    It's okay but not great

    Posted
    Keshia

    Okay, so first I want to start off by saying that before I purchased this oven I had a very old gas range. It was only gas nothing power about it. When the ancient thing finally gave out, I was almost excited because that meant I got a new one. I was lucky enough to find this one on sale. It looked nice and the review seemed to be mostly good. I wasn't happy that it didn't come in other color options, we had just re-done my kitchen and went with white appliance. Despite the black and stainless finish, I ordered it anyway because the cost was good. The range cooks well and evenly, however the black is the worst part about it. I have two small dogs and between the hair they throw up and just the smallest spill of salt shows up on the cook top like nothing else, even when I clean it, the rag leaves behind lint which also shows up. I've used paper towels and sponges but nothing seems to leave behind a clean look, always leaving dry water spots. Other than the black, the other thing I don't like is how the burners are set up. The front two are power burners, meaning they are the biggest and will cook the hottest/fastest. The burner in the back is very small and is for simmer. I don't like that set up and didn't realize it before I bought it. I like to have the big pots in the back so I don't have to reach across big pots to get the the smaller pots. Not to mention if I only have one big pot to boil water, I like to have it in the back away from the edge. The oven cooks well and evenly. I like the digital oven temp and timer, I don't know if I will like it when the power goes out since the only way to use the oven is if you have power, but how often do I cook when a storm knocks out power? Pros, cooks good, not too expensive. Cons, black shows everything imaginable, and burners are set up weird.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for what I bought it for

    Posted
    SL7977089
    • My Best Buy® Elite Plus MemberElite Plus Member

    First before reviewing the product itself, allow me please to review the seller. I made this purchase online. It was very easy to buy and I got it delivered to my house for no extra charge. The delivering company representatives are very friendly and very helpful. I didn't order the installation and planned to do it myself. The guys asked me if I want to change my mind! I said no. I want to do it myself. So, without asking (or extra charges) they assisted me on connecting the propane line to the oven and checked it for leak before I pushed the oven into its spot. Unbelievable... Now the oven range: It is just fine. Way better than the old one (which is obvious) it has a nice way to control the oven. I like the top with the distribution of the burners. The oven heats up really fast and the burners deliver even flame around the 360 degree (unlike my previous range). One issue I had with the oven that the bulb came with defect. The bulb was out of the sockets as the glue came off or something. I called bestbuy about it and they offered me an oven range replacement with free installation as they don't carry the bulb or I had to call whirlpool. After some research I found out that it has not to be a special (Whirlpool bulb) and just any appliances bulb with the advised Watts. That's what the rep at bestbuy failed to explain to me. She has no experience with that! She maybe just tried to tell me that I can't put any bulb in there. Got that bulb in Walmart. Very cheap... and no need to call Whirlpool or replace the oven. I knew this oven has no self cleaning function but it is not hard to clean at all. Jut you need to have the right tools. Happy with the purchase and very satisfied with the seller.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    So disappointed

    Posted
    Angiemama
    • My Best Buy® MemberMember

    I'm so disappointed in this gas range. My children put their money together to buy me this range for Christmas. Although it looks beautuiful it's awful. It's so hard to clean. Immediately the grates on top looked scratched and used. The surface under the grates in impossible to clean. I have to scrub and scrub to get normal cooking stuff off the surface. It's like the surface under the grates isn't finished or something. The actual burner covers won't clean. The silver ring around the burner under the cover turned black in spots the first time I used it and won't come clean now. I've tried. The handle on the outside of the oven door gets hot and I have to use a hot pad to open the oven door. The little rubber pads on the 4 feet of the grate have melted and they fall out. I have to keep putting the melted rubber foot back in. I had a pie spill over during cooking inside the oven. I went to clean it up and it wouldn't clean. I used oven cleaner and was still only able to get part of the spill off the inside. It's just so disappointing to receive such a nice gift from my kids and the range not be what it's said to be.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great range value

    Posted
    Gina
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this range without actually seeing it in a brick and mortar store. I'm disabled and had my kitchen remodeled in the winter. I purchased all Whirlpool appliances and got a great discount. This has range does not have fancy features. It is not self cleaning. I've baked cookies, muffins and pork tenderloin so far and it did a great job. The oven heats up quickly. A sensor beeps once the desired temperature has been reached. There are five burners on the range. In my opinion, the knobs were poorly designed. The first setting is ignite, then high, medium and low. The low setting burns too big and hot in my opinion. When I try food I have to carefully monitor pan to ensure food doesn't burn. Range top came equipped with a non-stick griddle, which straddles two burners. It's great for cooking pancakes or grilled cheese. I have not used the fifth burner yet. It is smaller than the other burners and likely cooks with a smaller flame. Despite flaws I'm very happy with my purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Stove

    Posted
    JoeC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The cooktop is nice. This meaning the grates are thick and sturdy. I have highstandards. This stove is just ok. It does not have the high end look. The digital ccontrol in the center is cheap looking and is indeed the least liked quality point of thisstove. Now for the reason im writing this review. For the price its great, ifyou want somthing that looks more expensive your going to have to pay more. I read a review about the oven taking a long time to to heat up and wouldnt get over 200 degrees. I had this problem and its easy to fix. There is pressure release valve on the back of the oven where the gas line connects with a little lever on it. if it isnt in the correct position it will not let any gas into the ovens burner. Just flip it and walla. Note that the cooking burners ontop of the stove will still work even if this valve isin the incorrect position. Mine would not go over 200 degrees without this fix. It heats upto 500 now very quickley.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Price, Good Stove, Bad Instruction Manual

    Posted
    Writer2013
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had been looking to replace my very old gas stove, and the price on this one was the best I'd seen. Overall, I am very happy with it---it looks good, works well, and does all the basics I need done, with the added advantage of coming with a removable griddle. My only problems were in installing it (I needed to replace the gas cutoff valve, and wasn't told this in advance, which delayed and complicated installation) and in using the control panel, which is not explained well in the instructions. I had to randomly try several methods of setting the clock, and I am still unclear on how exactly to operate the oven. Once I manage to get it working, it works very well, but I still feel as though I just push buttons until it begins to heat up. This makes using the oven annoying. Clear instructions would have caused me to give it full marks; as it is, I can't award it the highest marks. But I will still recommend it to a friend---maybe they can figure it out and then show me how to work the controls!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is a great stove/oven so far!

    Posted
    jenaj
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Delivery of the new/removal of the old was actually early the day of delivery (they called to say they were ahead of schedule and the earlier timing worked better for me, which was helpful). If you expect them to unhook your old stove, be sure your house is up to code with a shut off gas value behind the old oven (ours wasn't but my plumber was nearby and willing to come right over at the last minute to assure the deliverers that the gas was shut off so the old stove could be unhooked and removed). The feet at the bottom of the oven screwed easily to make it level. It all works great and looks really nice. I had read reviews to learn that it didn't have a broiler pan or a rack in the broiler area...I got a small broiler pan online for $15 instead. It would be nice to have that extra rack...not that I do a lot of baking/broiling at the same time to make it matter, though. I'm glad I chose this range!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is the Range I dreamed about as a teenager

    Posted
    BirdsOfFire
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was encouraged by my parents to take a 4H class when I was a freshman in high school. I decided I would take a cooking class. My mother's electric range was a disaster. It heated unevenly. The settings for temperature were way too hot. The class was a success, but my mother's range was a total flop. Over the years, I have gotten used to gas and electric ranges that are very similar in quality to my mother's range. Then, we found this range. How the engineers did it, I don't know. This range is spot on for temp, and it heats evenly. No more burned muffins on one side of the tin, and uncooked muffins on the other side. No more lopsided cakes. No more well done steaks on one side and blood rare steaks on the other side.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Functional and Efficient

    Posted
    Agirlnameryan
    • Verified PurchaserVerified Purchase

    This stove was definitely more than I bargained for. The stove top rack is composed of two pieces that allows for you to have the 4 main burners on but still allows for other pots to be warmed up or slowly simmered (I imagine this scenario come Thanksgiving time). The two front burners are high powered for larger pots of fare such as boiling water for spaghetti or frying up some steaks. The back burners are more for simmering such as gravies or frying up bacon but could definitely take on the function of the front burners (really the burner plates are just larger in the front and allows for more intense heat). The stove comes with a flat grill (for things like pancakes) that you can tuck away when not in use. The oven part is fast, efficient and has a styling window for viewing. I'm overall pleased with the product and it's performance!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful gas range & easy to use

    Posted
    Happy1102
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I brought this gas range for my mom. She loves its clean look. She loves that it has the griddle plate and has used it to make pancakes and corn tortillas from scratch. She is elderly and speaks/reads spanish so she needed help understanding the push buttons features for the oven etc. It was easy for me to use those functions without reading the manual so I'd say it is user friendly. The iron cooking covers come in two parts so they are easy to remove and clean for a person with normal strength. For an elderly person this may be a bit challenging because of the weight. I like that the oven will turn off once the time set is reached so that is pretty cool for a person that might forget to turn off the oven. Overall this is a great product. I believe this model is not a self cleaning model.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good value

    Posted
    patrickmtb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This range is a good value for the cost with five burners of a varied BTU output and a perfect match to our other Whirlpool stainless steel appliances. Bear in mind that this unit does not have convection or self-cleaning capabilities that one would expect with higher priced units. Our only complaint with this range is the materials chosen for the top and control panel surface. The black stove top shows every speck, drop, or wisp that finds a place on it and the surface is most difficult to keep clean the same can be said for the stainless steel accent piece on the control panel. With that said, we've learned to be overly careful when cooking in order to avoid any extra cleaning maintenance.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Looks great but hot surface

    Posted
    CWill

    The range looks great. However, I noticed right away how hot the entire front of the range gets when the oven and stove is on. The handle to the oven and the top surface get so hot that it hurts me to touch. I have small children so keeping them out of the kitchen is a must (even after done cooking). This is common sense for young children but my 6 year old can no longer help me cook. :( I called Best Buy to get more information and they explained that it is not a defect but that some ranges function this way. That’s very disappointing and discouraging.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    OK Range

    Posted
    itsgold
    • My Best Buy® MemberMember

    Nice range but the top grates are very thick and heavy and take away from the looks of the range. Big burners in front not good - have to reach over big pots to take care of small pots. Whole stove gets hot when using the oven, including the door handle and the top where all the digital displays are and the sides (which are against cabinets). The burner in the center is okay but not very useful especially when using pots on the other burners - not enough room for 5 pots. Had to redo -- I would not purchase this stove again.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Problem child

    Posted
    Bman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Ultimately I had to return this range for two reasons. First I could not deal with the way the clock display made an annoying buzzing sound that was similar to a bug zapper. The second reason I returned this was due to the poor layout on the backside of the range. There are three bands of sheet metal that go across the back side to help stabilize the range. One band is at the top, one in the middle, and one is about an inch from the bottom. Basically unless you have a gas line that comes out of your wall, and is in the back of the left side of it, you will not be able to push the range all the way back to the wall so it looks like it is sitting tight against the wall.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at Whirlpool_Digital@Whirlpool.com with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. WhirlpoolBrand

  • Rating: 4 out of 5 stars

    Pay the Extra Money for a Self-cleaning Oven!

    Posted
    LovesColor
    • Verified PurchaserVerified Purchase

    Really. I bought seven appliances altogether and totally forgot to make sure that I had picked a self-cleaning oven. I didn't realize it until many weeks after it had been installed in my new kitchen. And I'm disappointed that the salesman didn't mention it since he did go into detail about the frig--water/ice on the door, icemaker, counter-depth, etc. Oh well. I'll just have to be more careful and pay attention to the details next time. I LOVE having 5 burners on a black stovetop and the moveable grill to do pancakes on. Also happy that I switched from white appliances to the fingerprint resistant stainless...totally worth it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Range

    Posted
    Cindy1130
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I didn't know if I would like the rack over the entire top of this range but now I absolutely love it!! The range I had chosen was no longer available so at the store, I chose this model. Very surprised it came with a grilling tray and it is absolutely wonderful!! I didn't give this range a 5 star rating because the broiler below did not come with the rack - you have to purchase it separately!! I don't use the broiler and would have preferred a drawer to store pots, pans and oven cookware!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A definite improvement

    Posted
    Bestbuyshopper241
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this range to replace an ugly old one. This one definitely looks much better. Unlike most people, I had to search for one that wasn’t self-cleaning because it’s safer for my bird (although I rarely use the oven and still make sure he’s as far away as possible when I do). It’s easy to use, and OK to clean. The griddle has a nonstick coating, which I put away due to safety concerns. The Best Buy team was great for installation. Whirlpool on the other hand, not so much. I contacted them with a question and received no response.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Enough

    Posted
    Mrsvasquezsmith
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The stove looks great in our kitchen but grates are annoying. Im not sure how to clean the grates.. i guess. the one has a rusty spot. The stainless steel gets pretty hot on the back where buttons are and handle. Its simple to use though and looks really nice. I havent used the griddle yet but it looks nice. Ive had a few boil overs happen on the larger front burners... my fault completely.... I was happy that it comes off super easy. I soak with water for a few minutes. I think its easier than the electric stoves... regular or smooth top.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Functional

    Posted
    Shane
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this needing to replace a non working stove in my new home purchase. This unit performs well and does everything it’s supposed to. The reason for my low rating is that this thing gets INCREDIBLY hot to the touch. To the point that you can feel it radiate off of the stove. With 3 kids this is a safety issue. We immediately returned this item and upgraded to a stove with the self cleaning option (better heat insulation) and haven’t looked back.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      Hi Shane, Thank you for taking the time to write regarding your Range. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Range. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for the review!

      Whirlpool® Social Care Team WhirlpoolBrand

  • Rating: 2 out of 5 stars

    No broiler pan or rack included

    Posted
    MERQ
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I chose this range because it had the additional burner and a broiler. i got no broiler pan, so I called BEst Buy to request they send it to me. I was told to refer to the manual. It does not come with a broiler pan or rack. You are supposed to take a rack from the oven and place in broiler to use. Or, I was informed, go to the store and buy a broiler pan ! For the price, there should be a rack and broiler pan included. Had I known this, my choice would have been a different stove.

    No, I would not recommend this to a friend