Customer Ratings & Reviews
- Model:
- WLCKB1-S
- SKU:
- 6579789
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with how easy the Wyze lock is to install. They appreciate that the setup process is user-friendly, making it a breeze to get started.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Network connectivity, Pin pad functionality
I do not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why but it takes foreveeeerrr to connect to our network (no issue w others connecting) and have replaced the batteries 3x but the pin pad wont work. It’s installed but cannot use due to the issues above. It looks nice and easy to install but we cannot use the door.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
- Cons mentioned:Limited range
Bluetooth door lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well for what it is. Unfortunately you can’t communicate with it more than about 50 feet away.
I would recommend this to a friend - Pros mentioned:Easy to install
Very happy with the lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup is user friendly. Open wirh fingerprints in less than 2 seconds. So convenient!
I would recommend this to a friend - Pros mentioned:Easy to install
Great lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wyze lock is amazing! Easy to install and easy to use!
I would recommend this to a friend Great smart lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and has useful features. I love the ability to auto-lock after a certain amount of time. Never have to worry about whether or not I locked the door.
I would recommend this to a friend- Pros mentioned:Easy to install
Door lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it. It’s great and easy to install and good quality
I would recommend this to a friend What a great purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, simple installation and fast set up for use. Product is worth buying.
I would recommend this to a friendReally nice lock Smart Lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty cool product slowly turning my house into a smart house It locks for you automatically it's pretty cool
I would recommend this to a friend- Cons mentioned:Installation issues
Broken from day one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered 2 locks. One of them opens without a PIN code or fingerprint And lock key on the keypad unlocks and unlock one locks. lol. I paid handyman to install it and if I need to uninstall I have to pay again.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello there, we are sorry to hear the auto-lock feature is running into some trouble and would like to help. Please ensure the auto-lock setting within the Wyze app is enabled and that disable during hours is not set to the time that Wyze Lock Bolt is set to auto-lock.. For troubleshooting steps, we would recommend taking a look at this article:
https://support.wyze.com/hc/en-us/articles/5458044861211
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
- Cons mentioned:Wrong product
Returned product as it was not what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not the keypad that I needed for my garage door so I returned this product.
No, I would not recommend this to a friend
