Customer Ratings & Reviews
- Model:
- TG862G/CT
- |
- SKU:
- 9082028
Customer reviews
Rating 4.2 out of 5 stars with 1651 reviews
(1,651 customer reviews)to a friend
Customers are saying
Customers are satisfied with the ease of use, modem performance, and setup of the ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter. Many appreciate its compatibility with various internet service providers. However, some customers find the price high and express concerns about the wireless range and signal strength. A lack of included battery backup was also a point of dissatisfaction for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Easy to install & very reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Arris Touchstone Docsis 3.0 Cable Modem and Wireless Router with Telephony Adapter at Best Buy to replace rented Comcast modem. It was easy to install and has been very reliable. Best Buy's store personnel guided me through the selection and Comcast's support was excellent too.
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as good or even better than the one we rented from Xfinity. It's nice to save the rental fees.
I would recommend this to a friend Rated 5 out of 5 stars
Great product, although a bit pricy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product for Comcast customers who have the triple play package and use 2 land line phones. It is a quick wireless modem. Sleek and professional. Worth the buy vs. continued rental.
I would recommend this to a friend- Pros mentioned:Modem
Rated 4 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Aris model to save myself 10 dollar rental of Comcast modem. The only shortcoming or point I don't like is. The model that Comcast will rent you has a dual band wifi, 2.4 and 5 mhz. You cannot buy that model in a store that I could find. So this model only has the 2.4 mhz. I'm not sure if that is a shortcoming or not. But I ended up buying a new Linksys wireless router with dual bands. both together seem to work great.
I would recommend this to a friend - Pros mentioned:Modem, Performance
Rated 5 out of 5 stars
Perfect for our needs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a cable modem that also had the ability for the cable telephone service. This one works wonderfully! We have the nighthawk wireless router with it and they are a dream together!! Very pleased that we switched all our services to cable and have saved a ton of money!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Quick, easy Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up out of the box was quick and painless. Topughest part was returning the rented unit to Comcast
I would recommend this to a friend Rated 4 out of 5 stars
Good VOIPcable modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was quite easy with tech support from cable company. Once set up and running, found that wifi broadcast was not strong enough to meet my needs. After bridging the modem and connecting a wifi router, wifi much stronger. Overall good modem !
I would recommend this to a friend- Pros mentioned:Ease of use, Speed
Rated 4 out of 5 stars
Better than expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since it was the only modem/router with telephone adapter to use with Xfinity, it was our only choice. Easy to set up and good enough speed.
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Great Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this modem for Xfinity. No more rental fee, so it definitely pays for itself!!
I would recommend this to a friend Rated 4 out of 5 stars
Modem Wireless Router with telephone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As with outer reviews I bridge this with a outside router for my wireless wifi. This unite is work ok and the main reason I bought this was to stop giving the cable company free money.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Eliminates rental charges from Comcast--that's great to save money on your monthly bill.
I would recommend this to a friend Rated 4 out of 5 stars
Great product with one exception, weak WiFi range.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I corrected the weak WiFi problem, with an WiFi Extender from Linksys. The Linksys item or model number is "RE4000W".
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
No expert needed for this one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I set this up in about 10 minutes and it worked perfectly. I haven't had any problems with it!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Modem and Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item works real well and is easy to install and use.
I would recommend this to a friend Rated 5 out of 5 stars
Consistent and Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started out with a used Arris modem off ebay. Started losing connection almost every other week. after using it for two years with no issues. Decided to buy this Xfinity Arrris modem from Best Buy, connections has been rock solid. It cost but it will pay for itself in time instead paying that monthly rental fee. The old modem served it's purpose and got the value and then some out it, but very happy with this modem.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Better internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was with Century link and it was always down. Now i got speed and internet. A night and day!!!!!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
best modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works fast great item recommend to all happy/fast downloads
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Xfinity Modem Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an Xfinity Modem for my internet services, it works very well., was easy to hook up.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great buy and no more rental fees from our internet provider! Easy to set up too
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best purchases I ever made. Very easy to setup which really surprised me.
I would recommend this to a friend

