Customer Ratings & Reviews
- Model:
- TG862G/CT
- |
- SKU:
- 9082028
Customer reviews
Rating 4.2 out of 5 stars with 1651 reviews
(1,651 customer reviews)to a friend
Customers are saying
Customers are satisfied with the ease of use, modem performance, and setup of the ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter. Many appreciate its compatibility with various internet service providers. However, some customers find the price high and express concerns about the wireless range and signal strength. A lack of included battery backup was also a point of dissatisfaction for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Modem
Rated 5 out of 5 stars
Nice upgrade and worth the money spent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great replacement from my previous modem. Would recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Does As Described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, it does what is described but could be much more. Easy Install and provide service and wireless access but should be much more for the price.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great easy to set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. Pretty fast tele,and internet router.
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Saves me money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saves me $10.00 a month rental fee from Comcast. Works great
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product performed exactly as expected! Very much satisfied!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No more modem rental fee! Easy to install and it works well
I would recommend this to a friend Rated 5 out of 5 stars
Excellent cable modem wifi with telephone jack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to switch from the monthly rented cable modem wifi with telephone jack. As soon as I plugged in the new cable modem, it started to connect and work like the previous cable modem.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worked fine right from set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set-up, easy connection. Sized to fit right on my desk.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Modem and Wireless Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the fastest modem wireless router I've ever owned.
I would recommend this to a friend Rated 4 out of 5 stars
Solid product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a very good product. It is the exact same unit that Comcast uses when you lease with them. I really cannot attest to how good the product is, but we have had no issues
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for Xfinity triple play service. Easy to set up.
I would recommend this to a friend Rated 5 out of 5 stars
good device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Issue is that it is the only device that can be utilized with XFINITY and their Phone service. This should not be the case. This is considered monopolizing. I am recommending only because there is no other.
I would recommend this to a friendRated 4 out of 5 stars
Works fine once online connections are made.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took four separate conversations with four different Comcast tech support people to get me back online once I installed this modem. However, since then it has been working fine.
I would recommend this to a friend- Pros mentioned:Modem
Rated 4 out of 5 stars
Perfect modem/router for cable phone service users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great if you have internet phone service (check with your cable company to make sure this is compatible with their service). Only problem that I had was with the install. Had Brighthouse tech come in and install it. Since they said it would work on their system, they did it for free. Now I don't pay each month for their cable modem.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
A+++++ works great.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for my Comcast router, works GREAT!
I would recommend this to a friend - Cons mentioned:Signal strength
Rated 4 out of 5 stars
Great, once Comcast sent me a stronger signal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unhappy at first because I didn't receive the internet on my computer with it. I called Comcast and after trying to fix it over the phone, they sent a tech out to look at it. Turns out I live in a stone house, and the walls are too thick for the signal to go through, after making the signal as strong as they could and giving me an adaptor for my line, I finally have good reception and am happy with it. Thank you.
I would recommend this to a friend - Pros mentioned:Modem, Speed
Rated 5 out of 5 stars
Great Cable Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace cable modem/ router from Comcast Xfinity and could not be happier. No fee per month, easy to set up. and great speeds from the internet. It includes telephone which I needed.
I would recommend this to a friend - Cons mentioned:Signal strength
Rated 4 out of 5 stars
Had to set it up next to tv to get Netflix.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine now, but had to move it from the computer room to tv with Netflix. Moved it because the signal was not strong enough to throw it across house to pull in our Netflix. Works great now that set this modem next to tv where we play our Netflix, and signal is strong enough to send wifi for computers in other rooms. So recommend to set up this modem next to the tv where you want Netflix. Works w roku 2 .
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set-up and great performance from the modem
I would recommend this to a friend - Cons mentioned:Wireless range
Rated 5 out of 5 stars
Great cable modem with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wireless works well large house may need a repeater
I would recommend this to a friend