Customer Ratings & Reviews

Easy to use and setup. Great Wi-Fi reception. Little pricey

I bought this to save me money on my cable bill and I like the fact that it can also hook up to a phone for when I want to upgrade my service

Compact, slim in size can fit in most places without being too conspicuous. Have used it for a couple days now and it's working as advertised.

I like XFINITY - ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter - Black. saving $10 every mouth for rent.

The wifi is weaker than the wireless router that I renting from Comcast. It is good for small house.

This Xfinity router was super simple to set up and has had no downtime whatsoever. Great router for somebody who is looking for a reliable Internet connection. Although for the price it should have 5 GHz band.

This is the exactly the same unit that xfinity uses when they install your cable/internet service. Which on my plan, would charge $10.00 per month rental fee. In less that 2 years, it will have paid for itself.

Changed over to Xfinity phone service and this was the only choice for a modem. The wifi part of the router is not very good so I had Xfinity put the unit in bridge mode so I can use my own router. If you are going to use the wifi function of this unit, I give it 3 stars.

Good product but a bit pricey. Easy installation and setup.

It was simple to connect and Xfinity found it and registered it automatically. Works just as good as a new router from xfinity but without the renting.

I purchased the combination modem/router to replace two units that I was renting from Xfinity. It was easy to install and the password is much shorter for in-house Wi-Fi users than was the old one. The download speed rate on Wi-Fi is still much slower than when the Ethernet cable is in use, but it works fine for most purposes.

I bought this to eliminate the 10.00 a month rental from Comcast. So far I see no difference and will be money ahead in a few months.

Works good and nice not to have to pay monthly rental charges anymore. Only gave four stars because of the high cost of the modem.

...but Wifi is terrible. The antena probably is the cheapest they could find, therefore the reception is more than lousy. You need to get an additional wifi router to complement this. Also, although the box is marked as "Xfinity residential gateway router", the technician at Xfinity had the worst time trying to find out what was the correct model. They even asked where I bought it and if I brought it from abroad!! unbelievable...

The unit sold by Best Buy is a version or more behind what Xfinity is providing for rental. Software had to be updated and more importantly the wireless router portion of the unit was a single channel of mediocre distance and speed. Newer model is dual band with greater range. To get satisfacrory wireless I had to buy another wireless router and bypass the on board wireless hardware and software

After connected hard a really hard time setting up. I had to call COMCAST with help, but once connected it has been working great.

By far the best WiFi Modem/Router. The only downside is it has no Guest WiFi capability.

Switching from a rented modem to buying one only makes sense if you are staying with the carrier (Comcast). This will pay for itself in just over a year and then save me the $10 per month rental fee.

replaced my Comcast modem to increase speed and lessen crashes. It works and even I could do it (with tech support from Comcast).

If you have Comcast please prepare yourself for several hours of installation time.