Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1651 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

87%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, modem performance, and setup of the ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter. Many appreciate its compatibility with various internet service providers. However, some customers find the price high and express concerns about the wireless range and signal strength. A lack of included battery backup was also a point of dissatisfaction for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,651 reviews
  • Rated 5 out of 5 stars

    Great router to buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cable modem/router because I was returning as an XFINITY customer and didn't want the lease charge every month. I have not had any problems with the modem/router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Comcast Gateway

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the exact one I had and was paying modem fee for. It works the same as the comcast one and I'm saving money..Win Win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it continues to perform well! I was hesitant due to the price tag but after getting assistance in my selection and having installed it I seem to have made a good choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this with out local cable and it works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast and very reliable!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried different kinds of routers, but this one is the best. Very fast and reliable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I LOVE MY WIRELESS MODEM.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE PRODUCT. I WOULD TELL A FRIEND TO BUY THIS WIRELESS MODEM.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    oVerall, great product. My only concern was the low range of the wi-fi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does not seem to keep up with entire household streaming videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello this is a good product I like it so much I will recommend my friends family members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exactly what u get from comcast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you pay $10 per month to rent this from Comcast--in the long run it is cheaper to buy it and own it. the product is the same as what u get from Comcast and works great

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Setup was easy and it works as advertised.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router with VoIP capabilities was just what we needed. The installation went very easily and the activation through Comcast/Xfinity was painless. Everything appears to be working just fine. We're really only using the wireless router to see how wireless printing works with a HP all-in-one inkjet device (it sets right next to the router) so I can't say how great the Wi-Fi coverage is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money. Works great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to save the cost of renting monthly. I have the same wifi results I did with the rented. I'm pleased with my purchase and it will eventually pay for itself!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Does the JOB!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect piece of equipment for my household! Fast as heck and reliable!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for storage for Amazon Fire stick! Easy to access and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with no issues.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast suggested I buy this model after I asked about purchasing a router/modem. I quickly found it at Best Buy and purchased it within minutes of entering the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same one Xfinity charges you 10.00/mo.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to purchase a modem that would also allow a "landline". Works great, does exactly what I expected and appreciate not having to pay 10.00/ mo. Rental from Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXCELLENT SECOND TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a secondary TV for the Dining room, which is quite a small room. We have a ROKU box for our large Living Room TV, When we found this ROKU TV with ROKU built in and no need for the extra $100 box, we were delighted. Easy to hook up and install channels, a delightful addition to our home! Has all the features of a larger TV, if needed to plug in other devices., such as APPLE TV etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was correct for my Comcast service. It was easy to set up and works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very easy and fast. I would recommend it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Comcast 3 play, bought this item in Best Buy. I am saving already $10 p.m. On Comcast bill, it should payoff in less than 2 years and best of all its yours.

    I would recommend this to a friend
Sponsored