Customer Ratings & Reviews
- Model:
- TG862G/CT
- |
- SKU:
- 9082028
Customer reviews
Rating 4.2 out of 5 stars with 1651 reviews
(1,651 customer reviews)to a friend
Customers are saying
Customers are satisfied with the ease of use, modem performance, and setup of the ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter. Many appreciate its compatibility with various internet service providers. However, some customers find the price high and express concerns about the wireless range and signal strength. A lack of included battery backup was also a point of dissatisfaction for some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
GreAt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you get this if you have digital home I home
I would recommend this to a friend- Pros mentioned:Modem
Rated 4 out of 5 stars
Great item if moving to Xfinity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We recently made the big switch to Xfinity triple play and this console was fantastic!
I would recommend this to a friend Rated 3 out of 5 stars
Router doesn't seem to have enough coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small areas only not for whole house coverage when using product
No, I would not recommend this to a friendRated 5 out of 5 stars
excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, great service nice representative
I would recommend this to a friendRated 5 out of 5 stars
Great for wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works good and has great features that come with it.
I would recommend this to a friendRated 5 out of 5 stars
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the product; yes I would by it again if needed
I would recommend this to a friendRated 5 out of 5 stars
great modem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the product is excellent to own and save you money.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
worked great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked just the same as the one that comcast charges rent for. Easy to install and setup.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Required for Cable company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was required to buy new modem for cable company.. Easy to install and has worked well.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this new router to replace one I was paying Comcast a monthly fee. It's newer and faster plus it is an Xfinity router which means Comcast will support it. Very happy with the purchase.
I would recommend this to a friend Rated 4 out of 5 stars
Comcast Compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ONLY compatible unit w/ Comcast Xfinity Triple Play
I would recommend this to a friendRated 5 out of 5 stars
Good investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth buying and not paying a monthly fee to them.
I would recommend this to a friendRated 5 out of 5 stars
excellant product that resolved my internet issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product to be used with Comcast internet
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem and router were easy to set up and the directions were easy to understand.
I would recommend this to a friend Rated 5 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its cheaper to buy this than lease one from Xfinity
I would recommend this to a friend- Pros mentioned:Modem
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tired of renting router/modem from Comcast. Getting the same service only now I save by owning the unit not renting it mothly from xfinity. Save me $10.00 bucks a month and that adds up over time.
I would recommend this to a friend - Cons mentioned:Wireless range
Rated 1 out of 5 stars
Not very good range, had to purchase aditional eq
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit didn't have sufficient range to use in my house, and it kept on locking out my other equipment that required internet access. Had to purchase aditional equipment to be able to get the range and access that I needed.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Cable modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent cable modem, works flawlessly.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. Best Buy store is the Best.
I would recommend this to a friendRated 4 out of 5 stars
So far, so good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My real complaint would be the sales associate in the store was clueless. I brought all the necessary info that I was given by Comcast to assist in the purchase. The associate was not able to help in any way. He could not identify the product I was looking for, and really had zero interest. I had to hunt through the store trying to find someone who was knowledgeable, and willing to spend ten minutes.
I would recommend this to a friend