Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1651 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

87%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, modem performance, and setup of the ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter. Many appreciate its compatibility with various internet service providers. However, some customers find the price high and express concerns about the wireless range and signal strength. A lack of included battery backup was also a point of dissatisfaction for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,651 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It is good system it works great so far.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good system it works great so far.it is better than paying $10 a months to Xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    It was worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have to p[ay teh modem money any more for my insurance. And this modem still works perfectly even after 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Great Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works great with my Xfinity service. it saved me a lot of money by purchasing it. I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Why rent when you can own

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my modem and decided against paying long term rentals to Comcast. Works great and now I get the top speeds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Comcast Compatible Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this modem is a better idea than renting the modem through Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This modem works well with Comcast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product recommended by Comcast and indeed it works well if you have Comcast to get the best Internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Quality buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless modem router is among the best on the market and was an exceptional buy especially for our whole family use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does the job !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying several other less expensive models, I went with the Arris. Have used it for over one year with great results.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Save Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this cable modem to save on monthly fee from Comcast. It works great and the wireless speeds are great. Easy setup.

    I would recommend this to a friend
  • Cons mentioned:
    Battery backup

    Rated 5 out of 5 stars

    same thing as comcast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same as Comcast but I own it the tech who installed it was impressed we got it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save the rental $

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As many have previously mentioned, I purchased this modem to save the monthly rental fee. You need this model if you have Triple Play with phone service. I was warned of the poor wireless performance, so I also purchase a wireless router. Everything seems to be working fine!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very dependable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.. Just plug it in and your connected. Saves me a ton of money in stead of renting one from xfinity/comcast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats lease over time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this modem for over a year now and so far have had no issues with it. When I switched from another internet provider to Comcast was given the option of leasing from them or buying my own modem. The Comcast installer set it up and it has worked great. I have it networked with an Apple Airport and the WiFi signal is good anywhere in my house with the help from the Airport. Without the network though the signal is weak in parts of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surprisingly awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some reviews were negative and I'm an IT engineer so I was sceptical. But after having it for 2 months it's working great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great "starter"camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera does wonders with video and still photography. It's easy to use, lightweight, with product support if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the same that you rent from comcast i would recommend buying one iys the same one as comcast no difference.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Great for Comcast Customers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great. Not a bit of trouble like ATT/Directv. I purchased rather than rent. Don't need any headaches.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless range

    Rated 5 out of 5 stars

    Works perfect with Comcast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently Switched to Comcast. Works great. Reaches most rooms in house (3000 Sq ft). One room required a wifi booster.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Quality product for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem router with voice allows me to keep the Comcast package that I have. And it works well in every way

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 3 out of 5 stars

    not strong enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked OK but was not strong enough for my small row house to pick up the security system. If it was only for internet it was fine. I had to rent the one from Comcast which is a different model with a stronger signal

    I would recommend this to a friend