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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 64 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 64 reviews
  • Rated 5 out of 5 stars

    Better than a pro controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have any issues with the official pro controller, but I like this controller more. The triggers are nicer and the joysticks are magnetic, so they shouldn't drift. It's too early to comment too much on longevity, but I have high hopes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller only 1 gripe is the D-pad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller it dies every thing a pro controller does and works with Switch PC wired and wireless. And lets you program up to 10 minutes of button press for macros. My only nit pick was it took a little while to get used to the d-pas for fighting games as my hands are little bigger. But i was able to adjust quickly and against some high level Street Fighter 6 players in the fly. The build quality is excellent. It's comfort is in the same level as Microsofts controller. Oh and it came with a really nice flat charging cable. It also has driftless analogs. And it will power on your switch which most other cotrollers will not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love best buy always a help and trying to get me best deals

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Best Controller for your Switch or Mobile Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very premium feel and very easy to switch between devices. I will definitely recommend this to anyone who owns a switch and will be buying a second one later. Works on iOS and android

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect third party controller for the Switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent third party controller! First of all, the quality check for this product is real hit and miss. When the controller is a dud, you know right away. If it isn't a dud, then it's gonna last you for years. We bought a Zen Pro for my brother as a birthday gift. It worked flawlessly and beautifully. He just couldn't stop gushing about it. How seamlessly it worked with his Nintendo Switch and his smart phone. Not just that, but how easy it was to switch the controller between the two devices. I decided to order one for myself. It came in and was defective. I took it back to Best Buy and they ordered me another one in. The second one works perfect! I do not have a single complaint about the Zen Pro. If you're looking for a third party controller for your Switch, than this is the one to buy! Side note, the literature that comes in the box is not very descriptive, on any level. BUT, the manufactures website has all the info you could ever want! Including firmware updates if you need them!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Grip

    Rated 5 out of 5 stars

    control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to used my son's loved it and has a good grip

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly i love it. Love the hall effect sticks, love the triggers, love the customizeability of it. Only complaint is that the rumble only has 1 intensity. Which means that in certain games, where the feedback is subtle when doing some commands (like when playing splatoon, when you swim forward, theres a subtle rumble with a pro controller), the feedback is significantly more intense, and out of place. This is easily solved by just switching the vibration off when it becomes problematic. Honestly a great value for the quality of controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile and Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great and I love that it can be programmed to different consoles. Currently, I use the controller for my phone (iOS) and my Microsoft Surface, and I can also pair it to a Nintendo switch and an Xbox. I love that and the price range. This is still more affordable than many other single console controllers! Also the grip is great on this controller. Your hands don’t sweat after using for a while and it’s comfortable for the average sized hand.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal controller but with what feels more added weight maybe since it has more function that can be used but feels really good holding and playing with. Has a bit of a connection issue on PC at times but overall great quality and amazing functions.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    High Quality 3rd Party Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this controller for over a month now and can easily say its one if the best 3rd party controllers I’ve ever owned. The build quality and weight feel exceptionally premium. The buttons and triggers are solid, and has some of the smoothest tumbsticks I’ve ever felt. The abilty to toggle between devices (PC and Switch for me) is great feature and works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Gaming Remote Doesn’t Disappoint!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing! Not only can I use it with the Switch, but I can also use it with Apple TV, arcade, and other systems as well! Well worth the money in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great controller for a reasonable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a minute to figure out how to sync it, but once you have it running it's a game changer, I don't use the little switch controllers anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was super easy to setup and worked very very well. The battery life is great and the overall quality is very nice.

    I would recommend this to a friend
  • Cons mentioned:
    Button

    Rated 4 out of 5 stars

    needs symbols on buttons.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great play and feel. But my wife requested some symbols in the buttons so I can instruct her better on which button to push.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is perfect for the switch and much more as it can connect to your phone and even your pc as a bonus. Hall effect analogs feel like a dream. The triggers are also super satisfying.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use works with everything so cool love it .

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Doesn't feel cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good feel. Nice weight and works really well. Updating the firmware was a bit tricky but overall love the control

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product the kids really love it very easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels solid and not cheap. Smooth movement. Would recommend for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid feel. Best feeling controller out there. Smooth movement.

    I would recommend this to a friend